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Grand Hotel Excelsior

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Excelsior

Exterior
Outdoor pool, pool loungers
Concierge desk
Interior
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Room service

Explore the area

Map
Via Sant Agnese 6, Chianciano Terme, SI, 53042
  • Piazza Italia
    2 min walk
  • Terme di Chianciano
    7 min walk
  • Piscine Termali Theia
    9 min walk
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Room options

View all photos for Double Room Single Use

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Double Room Single Use

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Basic Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Room

Grand Hotel Terme

Pool
Spa
Pet-friendly
Parking included
4.0 out of 5, Very good, (48)
The price is CHF 131
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Grand Hotel Terme

About this property

Grand Hotel Excelsior

Art Deco hotel connected to the convention centre in Chianciano Terme with free breakfast
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site.
Grand Hotel Excelsior offers 72 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Tempur-Pedic beds feature premium bedding. Digital televisions are provided.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Chianciano Terme hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Grand Hotel Excelsior, you're connected to the convention centre and just a quick walk from Val di Chiana. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy garden views while dining at ristorante
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a sauna, mountain biking and bicycles to rent
  • 11 minutes by car from Church of St. Agnes and 11 minutes from Church of St. Augustine
  • Pets welcome for a fee
Grand Hotel Excelsior offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Grand Hotel Excelsior. Free self parking is available.

This Art Deco Chianciano Terme hotel is smoke free.

Guests are served a free continental breakfast daily.
Ristorante – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ristorante

Family friendly

  • Free cot
  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 12:30 PM and 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during December, January, February and March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Excelsior Chianciano Terme
Grand Hotel Excelsior Chianciano Terme
Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel
Grand Hotel Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel Chianciano Terme

Grand Hotel Excelsior Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 70 reviews" "
Rating 8 - Good. 23 out of 70 reviews" "
Rating 6 - Okay. 7 out of 70 reviews" "
Rating 4 - Poor. 4 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Chandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dinner was awful, never have it at the hotel! Breakfast is decent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Radoslaw

Stayed 3 nights in Sep 2023

8/10 Good

LOUIS, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. Obviously has seen greater days and greater crowds, but was very convenient for one night. Thanks
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Colette, queen creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front hotel staff was excellent! The hotel was nice and a great place to stay!
Stayed 1 night in Apr 2023

4/10 Poor

M. SADIK

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old is nice see not to use
Parking was ok Check in was not bad but slow because they don’t use photocopy machine The room was big but totally out of date The bathroom was very old, we saw hairs on the floor The bathtub has no coverage and all the bathroom becomes wet when someone is having shower The bathtub drain was not working properly This hotel must be refurbished totally
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected they would just ask what we would like for breakfast but they just put out a few things and no hot food at all so disappointing really. Rooftop view is great. The room was small and dingy. Friendly staff.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent property, great stay in a low season week. only drawback: poor breakfast and no restaurant service due to low season.
Stayed 3 nights in Oct 2018

6/10 Okay

Tomer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Smelly room ruins an otherwise good experience
Price was fair, breakfast was basic but good, staff was friendly, location is pretty good for food, shops, etc. The room was large and comfortable, but smelled like urine... After the first night we told them that the toilets smelled like urine, they apologized and sent someone to clean it. Unfortunately, a bit after their cleaning it started to smell again, and the smell seeped to the room itself. Was quite disgusting after a while.

6/10 Okay

Charlotte, W

Disliked: Cleanliness, staff & service, room comfort
Lobby is nice, room was dirty and simple
We found a half drunken bottle of water in our fridge with a dirty napkin. Our bed had stains in the sheets. The wifi did not work the first day (then when it did, it was only in the lobby). They also denied us an early departure despite the uncomfortable circumstances because it was "high season". The place is in no way a 4 star, take your money elsewhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel conveniently located
very good hotel, large and comfortable room, very good breakfast, quiet area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Definatelly stay again.
Great Hotel, good surroundings. I only missed that there are only a few restaurants at walking distance ( not considering the Hotels).

10/10 Excellent

STEFANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel, personale gentilissimo, location perfetta
Stayed 4 nights in Aug 2024

4/10 Poor

Ida

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

bernard

Disliked: Property conditions & facilities, room comfort
Hôtel d un autre siècle
Stayed 3 nights in Jul 2024

10/10 Excellent

roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso
Perfeito, nos deram um quarto maravilhoso. Tive uma boa noite de sono m. Apenas o café da manhã que não é perfeito.
Stayed 2 nights in Jun 2024

10/10 Excellent

Massimo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura di grande fascino un po’ datata ma molto bella
Stayed 1 night in Jun 2024

10/10 Excellent

ANTON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fácil o acesso, com estacionamento em frente, ágeis e ótima recepção, o hotel é lindíssimo
Stayed 1 night in Oct 2023

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel 4 stelle al top
Tutto perfetto…personale gentilissimo e molto disponibile…struttura molto bella ed elegante
Stayed 1 night in Aug 2023

8/10 Good

Namyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Paolo

Travelled with group
Liked: Staff & service
Disliked: Amenities
Hotel ben strutturato, notevole la piscina sul terrazzo, stanze grandi e letti enormi, molto comodi. Avrebbe bisogno di una leggera ristrutturazione, soprattutto nei servizi. Colazione nella media
Stayed 3 nights in Aug 2023

2/10 Terrible

Daniela

Stayed 3 nights in Aug 2023