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Hotel Arista

4.5 star property
VIP Access

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Photo gallery for Hotel Arista

Front of property – evening/night
Miscellaneous
Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Riverwalk Park
    ‪9 min drive‬
  • Riverwalk
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Hotel Indigo Naperville Riverwalk by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1000)
The price is CHF 184
for 1 room
includes taxes & fees
28 May - 29 May
Hotel Indigo Naperville Riverwalk by IHG

About this property

Hotel Arista

Suburban hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and a fitness centre. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Arista offers 144 accommodations with DVD players and video game consoles. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arista. During your stay, you'll be within walking distance of Topgolf. Features include free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at CheFigata
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with Swedish massages, body treatments or aromatherapy at Arista Spa and Salon -
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and yoga classes
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Topgolf and a few minutes from Odyssey Fun World
  • Free train station pick-up, train station drop-off and local-area shuttle service
Hotel Arista offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, A train station pick-up shuttle and A train station drop-off shuttle are free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
CheFigata – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available.
Zorba Lounge – This bar specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
CityGate Grille – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Arista Coffee & Cafe – This café serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arista Coffee & Cafe
  • CheFigata
  • CityGate Grille
  • Zorba Lounge

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Hotel Arista offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1002 reviews
Rating 8 - Good. 125 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and bed quite comfortable. I didn't eat in the restaurant, so I can't speak to their food. The bathroom was very nice, and i was pleasantly surprised that their shampoo / conditioner was natural and free of synthetics. If only more hotels would do this!!! Front desk service was kind. Since I didn’t have a car and had forgotten to pack a plug for my charging cable, they offered to drive me to a Walgreens so i could purchase a new plug. (FYI, they have nothing in the room that allows guests to charge with a USB C cable.) Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 2 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 6 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe suite is beautiful. The property was very clean and well maintained. The staff were friendly, great dining experience and parking was convenient. I will definitely stay there again.
Stayed 1 night in Jan 2025

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really have nothing bad ti say about the hotel itself other than the fact that i checked into my room went to dinner then had to check out of my room due to my son being in a accident and was put into emergency surgery… i still have not been granted a refund or a credit to maybe be able to stay another night. But i guess this complaint is more for expeida than the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Mercel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bar staff
Stayed 1 night in Jan 2025

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sourisack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrea

Ask for a higher floor or a suite that doesn’t face the interstate - it gets very noisy starting at 3 AM. Their in-house shuttle only drives 5 miles which isn’t far considering the hotel is quite removed from major shopping, etc. Bed linens were ripping/wearing out and stained. My first suite had missing artwork above the bed with screws coming out of the wall. Don’t let them arrange airport travel because the American Taxi service they farm you out to is embarrassingly low end. The carpeting in the elevator was filthy and needed a good cleaning - remained dirty the 4 days I was there. This property used to have a very different feeling and appearance. One out of four treadmills broken and in need of repair. Lounge, coffee bar and Front Desk staff/service were good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WAJ Grayslake

Stayed 1 night in Jan 2025

10/10 Excellent

Vildar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Basil, Claremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Naperville. Took care of us and the front desk was flexible with our stay as we were there for a funeral. Good restaurant in the lobby. Great coffee shop on the first floor as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vania Arora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room.
Stayed 1 night in Jan 2025

10/10 Excellent

Basil, Claremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. In a brand new commercial plaza in Naperville. There is a nice restaurant at the property.
Stayed 2 nights in Jan 2025

6/10 Okay

Mikki

Stayed 2 nights in Oct 2024

10/10 Excellent

Dewayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stat was heat. The room was clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Narzell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Roger C

Stayed 3 nights in Jan 2025