Hyatt Regency O'Hare Chicago

4.0 star property

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Lobby
Presidential Suite Premier Tower | Premium bedding, in-room safe, desk, laptop workspace
Front of property – evening/night
Lobby
2 Double Beds Premier Tower | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
9300 Bryn Mawr Ave, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    ‪6 min walk‬
  • Rosemont Theatre
    ‪9 min walk‬
  • Fashion Outlets of Chicago
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Fitness)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

VIP Suite Premier Tower

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Panorama, with stairs)

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

1 King Bed Premier Tower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite Premier Tower

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 2 Double Beds, Balcony

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Premier Tower

  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed (with stairs)

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite Premier Tower

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Regency O'Hare Chicago

Eco-certified hotel connected to the convention centre in Rosemont with free airport shuttle
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of towels is available on request
Hyatt Regency O'Hare Chicago offers 1095 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 65-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency O'Hare Chicago. During your stay, you'll be connected to the convention centre and just a quick walk from Donald E. Stephens Convention Center. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Donald E. Stephens Convention Center and a 5-minute drive from Allstate Arena
  • Free airport shuttle service
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 100000 square feet (9290 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency O'Hare Chicago. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This Rosemont hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11:00 AM.
Hyatt Regency O'Hare Chicago has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Limo/town car service
  • Parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100.00 per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Self-parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt O'Hare
Hyatt O'Hare Regency
Hyatt Regency Hotel O'Hare
Hyatt Regency O'Hare Chicago Hotel Rosemont
O'Hare Hyatt
O'Hare Hyatt Regency
O'Hare Regency Hyatt
Regency Hyatt O'Hare
Regency O'Hare
Regency O'Hare Hyatt
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Ohare Hotel
Hyatt Regency Rosemont
Hyatt Regency O'Hare Hotel Rosemont
Hyatt Regency O'Hare Hotel
Hyatt Regency O'Hare Rosemont
Hyatt Regency O'Hare Chicago Hotel
Hyatt Regency O'Hare Chicago Rosemont

Hyatt Regency O'Hare Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 919 out of 1451 reviews
Rating 8 - Good. 255 out of 1451 reviews
Rating 6 - Okay. 130 out of 1451 reviews
Rating 4 - Poor. 63 out of 1451 reviews
Rating 2 - Terrible. 84 out of 1451 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The property charges my account 3 different times after check in even though the room was already paid for. The management didn’t seem to care one way or another and refused to comp me for the inconvenience, he assured me that after check out everything would be refunded as they were incidental holds that should’ve only been held once. Fast forward to yesterday 1/2/25 one of the charges have now increased and none of them have dropped off. I called and a front desk rep told me to dispute the charges with my bank. I didn’t want to go that route and instead asked for a supervisor. The supervisor was very nice and and again advised me that she fixed the errors and I would be refunded the total of all three charges..we will see
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Xiaoxiong

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shaneika M.

Liked: Property conditions & facilities
Everything
Stayed 1 night in Dec 2024

8/10 Good

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this property on New Year’s Eve. The hotel was clean, quiet and the staff were very helpful and professional. I will definitely visit in the future.
Stayed 1 night in Dec 2024

4/10 Poor

Elba

Stayed 1 night in Dec 2024

10/10 Excellent

Prasad

Stayed 1 night in Dec 2024

6/10 Okay

Larry

Stayed 1 night in Dec 2024

2/10 Terrible

Larry

Stayed 1 night in Dec 2024

10/10 Excellent

Mikel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ornella

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff especially diamond that help me with the room
Stayed 1 night in Dec 2024

2/10 Terrible

Randa

Stayed 2 nights in Dec 2024

10/10 Excellent

Vishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel close to the Chicago O Hare airport. Staff were very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

israa

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful and clean hotel. Great location for Rosemont related things.
Stayed 1 night in Dec 2024

8/10 Good

Carol

Stayed 1 night in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool building and great room!
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a long walk from hotel. Parking was $40 everytime I left the parking lot. There was no discount for hotel guest. Other than expensive parking and poor handicap parking, everything else was perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eladio

Stayed 2 nights in Dec 2024

10/10 Excellent

Faron

Liked: Cleanliness, staff & service, property conditions & facilities
They have no room service.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles B

Stayed 2 nights in Dec 2024