The host was very communicative from the beginning. Had a bit of a booking hiccup via another site. Reached out to the host and she responded and rectified the situation right away. The unit is a split level, accessible only through the garage. We received the code to enter the door to the unit, well in advance. However, we did not receive the code to enter the garage until arrival (and after having to reach out to the host). Once again, the host was very quick to respond. The home is in a quiet neighborhood and was perfect for the occasion. The unit is spacious and although it only has two bedrooms, there's plenty of room to sleep more. There were sewer flies in the shower the first night, but we killed them and did not see them the rest of our stay. There is a very faint smell of cat urine. Overall, an amazing stay. The kitchen was fully stocked and the linen closet was filled with additional blankets and towels. Really provides a home-away-from home feel.