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Red Roof Inn PLUS+ Chicago - Naperville

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ Chicago - Naperville

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Lobby
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
1698 West Diehl Road, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Riverwalk Park
    ‪9 min drive‬
  • Riverwalk
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ Chicago - Naperville

Hotel with free parking, in the vicinity of Riverwalk Park
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn PLUS+ Chicago - Naperville. During your stay, you'll be within walking distance of Topgolf. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a lift and an ATM
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Chicago Premium Outlets and 9 minutes from Riverwalk Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn PLUS+ Chicago - Naperville, you'll find a vending machine, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Red Roof Inn PLUS+ Chicago - Naperville also features an ATM and a lift. Self parking is free. A complete renovation of Red Roof Inn PLUS+ Chicago - Naperville was completed in December 2022.

This Naperville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 27.88
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 27.88 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Chicago Naperville
Naperville Red Roof Inn
Red Roof Inn Naperville
Red Roof PLUS Chicago Naperville Motel
Red Roof PLUS Chicago Naperville
Red Roof PLUS+ Chicago Naperville
Red Roof Inn PLUS Chicago Naperville
Red Roof Inn PLUS+ Chicago Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel
Red Roof Inn PLUS+ Chicago - Naperville Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel Naperville

Red Roof Inn PLUS+ Chicago - Naperville Reviews

Reviews

6.8
Rating 10 - Excellent. 314 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 186 out of 1001 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

T Sree

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I had a somewhat disappointing experience during my stay at this motel. The receptionist seemed a bit off during check-in, which made the process feel awkward and unwelcoming. Additionally, the room was smaller than I expected for the price I paid. The air conditioning unit was quite old and appeared dirty, which was concerning. Overall, I feel that the quality of the stay did not match the cost, and improvements are needed in both service and maintenance.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ever

Stayed 7 nights in Jan 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, amenities
I stay at this location every 2 weeks and every time I stay there I make a deposit of $95 one being a $50 deposit for the room and the other one being $45 for a safe I don't use. Both are deposits and they are never giving back to me as one lump sum as I paid them. I always have to call the hotel more than a couple of times and Chase my own money down. I was told I could avoid this by telling them when I check out that I did not use the safe I tried that method and yet again. This is starting to feel predatory because I never get my full refund and I have to go chase my own money down it's not called the deposit when you don't get it back that's called being a thief. Also known as stealing. This is ridiculous totally unprofessional unwarranted I have talked to them about it more than six times and it happens every time this place will rip you off of your money if you do not check your balances. They won't even release your deposit fully making you chase down the other half. I don't understand how this is even legal I'm only going to give you part of what you paid. Give me my freaking money back in its entirety like I paid it in its entirety
Stayed 14 nights in Dec 2024

10/10 Excellent

Ever

Stayed 7 nights in Jan 2025

4/10 Poor

Eric

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Fredrick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Jan 2025

6/10 Okay

Courtney

Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not like that there was blood on my bed sheets & the table next to the t.v had the legs broken . I took a picture & a video to showed the Red roof inn desk clerk .
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 7 nights in Dec 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
After Christmas Smile parade Happy New year safety
Stayed 8 nights in Dec 2024

2/10 Terrible

Gladys, Oswego

Stayed 7 nights in Dec 2024

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service

Frustrations

We arrived at 2:30 in the afternoon and our room wasn’t ready, so we did some errands and went back at 4:30 and our room was still not ready so we went to eat dinner and finally we got our room. We upgraded our room to the premium room and there was nothing premium about it. Then at 7:30 am our door was opened by I’m guessing the cleaning crew but honestly have no idea. The room had an odd smell to it and unfortunately followed us home in our luggage. We were supposed to stay for 3 nights but cut our stay short by a day cause it was nearly impossible to sleep with all the noise outside. I would not recommend this location!
Stayed 3 nights in Dec 2024

6/10 Okay

melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Nice clean place
Stayed 1 night in Nov 2024

6/10 Okay

Ohana

Stayed 1 night in Dec 2024

10/10 Excellent

Jamarr

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Julio cesar

Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Stayed 1 night in Dec 2024

6/10 Okay

Michael, Roseville

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room was nicely updated, except the heater/ac unit. That thing was beyond old and dilapidated. Some of the lights were either not plugged in or did not have bulbs in them.
Stayed 1 night in Nov 2024