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Ruby Room

2.5 star property

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Photo gallery for Ruby Room

Premium bedding, pillow-top beds, desk, free WiFi
Premium bedding, pillow-top beds, desk, free WiFi
Premium bedding, pillow-top beds, desk, free WiFi
Garden Suite | Garden
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
1745 W Division St, Chicago, IL, 60622
  • United Center
    ‪3 min drive‬
  • Michigan Avenue
    ‪4 min drive‬
  • Chicago Riverwalk
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪30 min drive‬

Room options

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, pillow-top beds, desk, free WiFi

Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room 3C

Premium bedding, pillow-top beds, desk, free WiFi

King Room 3C

  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Courtyard View, 3D

Premium bedding, pillow-top beds, desk, free WiFi

King Room, Courtyard View, 3D

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed 3B

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed 3B

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City Views 4A

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 4A

  • City view
  • Sleeps 2
  • 1 King Bed

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The Robey, Chicago, a Member of Design Hotels

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (892)
The price is CHF 339
for 1 room
includes taxes & fees
2 May - 3 May
The Robey, Chicago, a Member of Design Hotels

About this property

Ruby Room

Hotel in Chicago, near United Center
This smoke-free hotel features concierge services, wedding services and a garden. WiFi in public areas is free.
Ruby Room offers 8 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
Our customers tell us they can't get enough of Ruby Room's great location. During your stay, you'll be within walking distance of The Salt Shed. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge and wedding services
  • Just a 3-minute drive from United Center and a few minutes from Michigan Avenue
As a guest of Ruby Room, you'll find a garden and concierge services. WiFi is free in public spaces.

This Chicago hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 30 per night); reservations required
  • Street parking available

Guest services

  • Concierge services
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (492 ft away)
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Property is also known as

Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago

Ruby Room Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 218 out of 608 reviews
Rating 8 - Good. 214 out of 608 reviews
Rating 6 - Okay. 97 out of 608 reviews
Rating 4 - Poor. 41 out of 608 reviews
Rating 2 - Terrible. 38 out of 608 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated all the text messages that helped make the check in process easy. It was a different experience not to have on site staff at check in time, but it all worked out fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Daanish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice low contact space in great lication
Stayed 3 nights in Dec 2024

10/10 Excellent

Choon Aun, Chicago

Stayed 1 night in Dec 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this property. The room was very lovely and even without a front desk their customer service is very prompt and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Choon Aun, Chicago

Stayed 1 night in Dec 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint room located in the Wicker Park. Great way to experience the neighborhood. Walking distance to the Salt Shed which worked great for us. Steep staircase up to room but I felt they were open about this. Perfect for our weekend visit!
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

The room was beautiful, clean and a good size!! I was on the 4th floor and the stairs were a little steep and narrow.
Stayed 1 night in Dec 2024

10/10 Excellent

Choon Aun, Chicago

Stayed 1 night in Oct 2024

10/10 Excellent

Shoshanna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, very affordable and comfortable
Stayed 1 night in Nov 2024

8/10 Good

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to access and within walking distance of everything we needed for our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wicker Park is a good location. Many dining opportunities within walking distance and easily accessed to other areas of downtown vua public transportation or Uber.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
Amazing and clean room!
Stayed 1 night in Nov 2024

8/10 Good

ReAnn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the area around the property was very fun and lively. The most tedious part of the inn were the stairs so be prepared to be very tired once reaching your floor.
Stayed 1 night in Nov 2024

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, staff & service
No TV
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Addison

Liked: Cleanliness, staff & service
Loved the room and eventually found the entrance, only complaint would be the water temperature was very inconsistent when it came to the shower. Scorching hot to freezing cold in the span of a minute. Might’ve just came at a bad time. Also there was no to-go cups left when we went to the kitchen to get coffee. Other than that very cute, clean, and safe place to stay. Wasn’t too hard to find parking in the side streets and the safety of my car didn’t feel threatened. Easy walk to nice restaurants and the metro.
Stayed 1 night in Oct 2024

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I feel I’d be doing other travelers a disservice by not mentioning the Ruby Room was nothing like the photos. After climbing four very steep floors of stairs with all of our luggage we were met with a room that was lack luster to say the least. The ceiling had exposed wires where the smoke detectors were meant to be, the lock box on the door was broken exposing all of the batteries, the carpets were stained and the wall paint was chipped…. The shower didn’t drain. The desk was dirty and had someone’s smeared makeup on it.. the water pitcher had water in it? Who knows if it was fresh and supposed to be for us or just left over? A gross mystery. The window sills were as if they hadn’t been dusted in months and the room was maybe 50 degrees tops when we got there. I mentioned right away to the manager? that the room was dirty and did not meet our expectations to which they made 0 effort to make things better. Also the only way to contact anyone is via text so if you have any real issues (which we did) beware because you cannot reach anyone to help you. After we left our room and ventured out for lunch and shopping. When we returned to the ruby room we were able to get into the building but our code did not work on the floor we were on. We were stuck in the hallway for 15 minutes calling and texting with no response.. eventually another guest let us in. The managers attempt at customer service was to suggest I wasn’t competent, he wasn’t helpful or considerate. Do not stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Raisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with John was very simple and straightforward. That was a relief since there really isn't a "lobby" or attendant to check you in. The location couldn't have been better and the room was cozy, clean and extremely comfortable. We will be back.
Stayed 1 night in Sep 2024

2/10 Terrible

Jacob

Stayed 1 night in Jul 2024