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The Ritz-Carlton, Chicago

5.0 star property

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Photo gallery for The Ritz-Carlton, Chicago

View from property
Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar
View from property
Lobby
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
160 E Pearson Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪17 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

  • 92.9 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

  • 35.3 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

  • 92.9 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 55-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms

  • 139 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

55-inch Smart TV with cable channels, TV

Executive Suite, 1 Bedroom

  • 52 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View (Hearing Accessible)

  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down duvets, pillow-top beds, minibar

Apartment, 2 Bedrooms

  • 139 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • 35.3 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

  • 92.9 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View (Hearing Accessible)

  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Tower

55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, Tower

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lakeside

  • 93 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

  • 35.3 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Lakeside

Premium bedding, down duvets, pillow-top beds, minibar

Club Suite, 1 King Bed with Sofa bed, Lakeside

  • 93 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 2 Double Beds, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed, City View

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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Lobby

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The price is CHF 560
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About this property

The Ritz-Carlton, Chicago

Pet-friendly hotel connected to a shopping centre in Chicago with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Ritz-Carlton, Chicago offers 434 accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Chicago. During your stay, you'll be connected to a shopping centre and just a quick walk from Michigan Avenue. You'll find features such as a full-service spa, an indoor pool and a restaurant.
  • Enjoy Italian cuisine while dining at Torali Italian-Steak
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, body treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and yoga classes
  • Steps from Michigan Avenue and Water Tower Place
  • Pets welcome for a fee (restrictions apply)
The Ritz-Carlton, Chicago offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Ritz-Carlton, Chicago. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 1:00 PM.
Torali Italian-Steak – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Torali Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

The Ritz-Carlton, Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1007 reviews
Rating 8 - Good. 160 out of 1007 reviews
Rating 6 - Okay. 57 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Beautiful lobby and rooms! Beds are so soft can’t wait to come back again soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jennifer

Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Ritz in Chicago
It was a vacation for my husband and I. Loved the stay, people, room, no complaints. Had a great time. Our waitor Jorge in the restaurant where we had our daily breakfast was awesome, very personable, couldn't ask for a better man. Everyone in the restaurant was great and friendly, including the bar area where we had nighly drinks. We will stay there again. Bellmen were great and helpful.
Stayed 3 nights in Dec 2024

6/10 Okay

Ben

Stayed 1 night in Nov 2024

10/10 Excellent

William, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to return
Stayed 2 nights in Dec 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like they really went out of their way to make me comfortable. Thank you to my friends in the lounge. The food in the lounge was also particularly good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We started coming to Chicago over past five years and the service at the Ritz is always excellent. We never stay anywhere but the ritz.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Stayed 3 nights in Nov 2024

8/10 Good

EDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in the city of Chicago to stay at
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary Beth

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia A, Edinburg

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Stayed 4 nights in Nov 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with lovely amenities!! 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Gaston

Stayed 2 nights in Oct 2024

10/10 Excellent

ENOCH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with very kind staff. Thank you for the great stay!
Stayed 1 night in Nov 2024