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The Westin Michigan Avenue Chicago

4.5 star property

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Photo gallery for The Westin Michigan Avenue Chicago

View from room
Lobby
Meeting facility
Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
909 North Michigan Ave, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Water Tower Place
    ‪2 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(93 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

View from room

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Double Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Michigan Avenue Chicago

Luxury hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.
Our customers tell us they can't get enough of The Westin Michigan Avenue Chicago's great location. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Treat yourself to body scrubs, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Michigan Avenue and 6 minutes on foot from Lake Michigan
  • Dogs welcome free of charge (restrictions apply)
The Westin Michigan Avenue Chicago offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 36820 square feet (3421 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Westin Michigan Avenue Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
909 North – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 79 per day)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 36,820 square feet of conference space

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 700 out of 1100 reviews
Rating 8 - Good. 238 out of 1100 reviews
Rating 6 - Okay. 88 out of 1100 reviews
Rating 4 - Poor. 37 out of 1100 reviews
Rating 2 - Terrible. 37 out of 1100 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jasmine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Coming from Canada, we expected our 6 nights stay in the Chicago Magnificent Mile Westin to be equally good, if not better—but it felt only a notch above a motel. The hallways had an unpleasant odor, unclean, smelly carpeting, and clearly needed upgrading. Basic amenities like a tea kettle was missing, cofee machine was located in the washroom (!), and housekeeping service was inattentive. The toiletries were of poor quality, and despite our room overlooking rooftops, it was priced the same as rooms with much better views. Overall, a disappointing experience that didn’t live up to the Westin name.
Stayed 6 nights in Sep 2025

6/10 Okay

Gisella

Stayed 3 nights in Sep 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Marc

Travelled with family
Clean room. Early check in. Good location. Bathroom is outdated. Water pressure not great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Reeba

Liked: Cleanliness, staff & service
One bad part -drain in tub very slow. Called to fix it but even afterwards still slow. Also room was not cleaned one day, had to call to get it done.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I woke up this morning with terrible vertigo, but that wasn't your fault. I left my hat in the dining room, and it was there the next morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Teal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Janeen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Nitesh

Stayed 6 nights in Jun 2025

2/10 Terrible

Concetta

Travelled with family
They give our room key to strangers and at one o'clock in the night, when we went back to our room and open the door we found two people inside.
Stayed 2 nights in Sep 2025

8/10 Good

Tashiyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city view rooms are great. Even though the hotel is in a busy area, the street it’s on is fairly quiet and has little traffic going through it. The hotel is conveniently placed and everything was walking distance. They also offered a credit for any service upon arrival along with free excursion activities. The only thing I’d change is having a microwave in the room so I didn’t waste as much food.
Stayed 4 nights in Aug 2025

10/10 Excellent

JD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, si pudieran cambiar las regaderas estaría mejor.
Stayed 4 nights in Aug 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was very clean.
Stayed 3 nights in Aug 2025

4/10 Poor

Jon

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was wonderful across the board. Issues were with the mattress and a maintenance issue with the shower drain. The mattress was very different than at other Westin properties and did not have a heavenly bed feel and nor did the pillows. Not sure if other rooms have been updated / refreshed, but ours was very dated and likely needs to be fully refurbished. The drain issue was addressed same day which was appreciated, but really should not have been something that occurred and for a guest to discover. Location is good for shopping, some museums, some touristy attractions, but there are likely other locations to stay in the general area with more activities in a shorter walk. Would stay again if we have a need in this area and could be guranteed best in class bedding.
Stayed 4 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Location was why we liked the hotel. The staff and service was subpar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk to Lakeshore Drive and many bars/restaurants. Be mindful that you will be charged $25 resort fee per day. However, this is redeemed by availing of bar or restaurant on location.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Kristen

Stayed 3 nights in Jul 2025

8/10 Good

Jasmine

Stayed 4 nights in Sep 2025

8/10 Good

Tasha

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Shanlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely time. Facility needs updates.
Stayed 3 nights in Sep 2025