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Hotel Museo Mayan Inn de Guatemala

3.0 star property

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Photo gallery for Hotel Museo Mayan Inn de Guatemala

Individually decorated, individually furnished, desk, bed sheets
Terrace/patio
Exterior
Breakfast, lunch, dinner served; garden views
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Laundry

Explore the area

Map
8va Calle y 3ra avenida, Zona única, Santo Tomas, Chichicastenango, Quiche, 14002
  • Capilla del Calvario
    ‪1 min walk‬
  • Santo Tomas Church
    ‪2 min walk‬
  • Chichi Market
    ‪2 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪145 min drive‬

Room options

View all photos for Basic Suite

Individually decorated, individually furnished, desk, bed sheets

Basic Suite

  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

View all photos for Triple Room

Triple Room | Individually decorated, individually furnished, desk, bed sheets

Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

View from room

Standard Double Room

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room

Basic Double Room | Individually decorated, individually furnished, desk, bed sheets

Basic Double Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Individually decorated, individually furnished, desk, bed sheets

Single Room

  • Mountain view
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Museo Mayan Inn de Guatemala

Colonial hotel with free breakfast and 24-hour front desk
This hotel features a restaurant, a bar/lounge and dry cleaning. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Hotel Museo Mayan Inn de Guatemala offers 30 accommodations with fireplaces and free toiletries. Each accommodation is individually furnished and decorated. Business-friendly amenities include desks and telephones. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Museo Mayan Inn de Guatemala. During your stay, you're just a quick walk from Capilla del Calvario. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy garden views while dining at El Rincón de Garavito
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Capilla del Calvario and Santo Tomas Church
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Museo Mayan Inn de Guatemala. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Chichicastenango hotel.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
El Rincón de Garavito – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
Alfred's Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Alfred's Bar
  • El Rincón de Garavito

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GTQ 220 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GTQ 220 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Museo Mayan Inn de Guatemala
Hotel Museo Mayan Inn de Guatemala Chichicastenango
Museo Guatemala
Museo Mayan de Guatemala
Museo Mayan de Guatemala Chichicastenango
Hotel Museo Mayan Inn Guatemala Chichicastenango
Hotel Museo Mayan Inn Guatemala
Museo Mayan Guatemala Chichicastenango
Museo Mayan Guatemala
Museo Mayan Inn De Guatemala
Hotel Museo Mayan Inn de Guatemala Hotel
Hotel Museo Mayan Inn de Guatemala Chichicastenango
Hotel Museo Mayan Inn de Guatemala Hotel Chichicastenango

Hotel Museo Mayan Inn de Guatemala Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 212 reviews
Rating 8 - Good. 64 out of 212 reviews
Rating 6 - Okay. 16 out of 212 reviews
Rating 4 - Poor. 7 out of 212 reviews
Rating 2 - Terrible. 1 out of 212 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Moises

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

guido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place 😊 We stayed five nights here and loved it. Beautiful fireplace in every room, room service ect. Just a fantastic place to relax.
Stayed 3 nights in Nov 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like staying in historical properties with period furnishings, yet with all modern amenities, this is the place for you! It's great to see how the wealthy lived in the colonial era. Front desk employees were super helpful and spoke English. The included breakfast was delicious and served in a historical room with a view. We received drink vouchers, but did not know they had to be used on arrival day before 7pm. Consider calling to ask for rooms with windows facing the back of the property, which is a green space, instead of the rooms facing the streets.
Stayed 1 night in Oct 2024

4/10 Poor

Celina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While I understand it’s an old hotel. I felt the bathroom need to be upgraded and floor wasn’t the cleanest.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are furnished wonderfully, taking you back in time,rustic and beautiful.
Stayed 2 nights in Aug 2024

10/10 Excellent

DIEGO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estadia
Stayed 1 night in Aug 2024

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The place just felt so comfortable and homey. The staff was extremely nice, accommodating and willing to help. We would highly recommend staying here and experiencing a lovely stay with a fireplace that makes it a 10/10 stay.
Stayed 1 night in Jul 2024

10/10 Excellent

ella

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Well maintained, clean and just beautiful!!
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You press a button in your room and someone comes and lights the open fire for you! This hotel is a piece of history in the centre of mayan culture, and it is also a luxury hotel. I can't recommend it highly enough.
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff 👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a unique, historic hotel in a great location
Stayed 1 night in Feb 2024

8/10 Good

Kristin, Port Orchard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

6/10 Okay

Joy

Liked: Cleanliness
Ok if passing through.
This was a much researched and planned trip. Having seen promotional info about the Mayan inn online with staff in traditional gear , we were full of anticipation. The info in the Inn itself suggested guests take a drink in the fire lit cosy bar. It gets cold at night in the highlands and after a day exploring the market, that would have been welcome. The Inn hasn’t changed much since the 1930s although it does have WiFi in public areas not in bedrooms. Bedroom was dark and tired. Staff were friendly enough but not in traditional wear. Breakfast , if included, is carefully rationed out and one needs to ask for butter or more coffee. The enticing bar had no fire for the 3 nights there , so we sat in coats. The bar opening times are limited- some nights it shut at 8 pm. We paid extra for a Mountain View: the hills were invisible because of trees right next to the window. This is an old hotel with quirky items and some interesting paintings but…… it’s ok for two nights if passing through. It is a few meters from the market and famous churches so well positioned. We stayed for 3 nights and felt it lacked guest comfort zones.
Stayed 3 nights in Feb 2024

8/10 Good

patrice

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Its a mix. The room was fantastic. The front desk great. The bartender scary. The toilet didnt flush in 3 days. Water was too cold to take a shower one day
Stayed 2 nights in Jan 2024

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room and thought we had gotten an upgraded and later learned that ll rooms have a fireplace. Great location- steps away from the cemetery, Santo Thomas Church and of course the market. It is a colonial style (older hotel). The linens and towels were of nice quality.
Stayed 1 night in Jan 2024

8/10 Good

Catherine, Quesnel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, love the gardens, and the proximity to the market, the churches and the cemetery. All with their culture . E
Stayed 3 nights in Jan 2024

10/10 Excellent

Pablo Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hola está excelente el hotel y muy bueno su servicio. Solo como comentario sería bueno que no cobrarán el internet en los cuartos!!! De ahí es la mejor opción en Chichicastenango
Stayed 1 night in Jan 2024

10/10 Excellent

Vicente

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chichicastenango-December
Great place to stay, as usual. Been here every time I’ve visited Chichicastenango.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stacy

Stayed 2 nights in Dec 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique experience
A unique Inn with lots of history. The staff was incredibly helpful and welcoming. The rooms were historic and the fireplace was very welcome for cold nights.
Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot to stay. Great location to markets and cemetery up the road. Fluffy pancakes for breakfast highly recommended. Staff were lovely and attentive.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Market adjacent!
This hotel is very low on the frills but makes up for it with rustic features and Hugh-quality service. The hotel is also a museum and a bird sanctuary. Some of the birds talk- trying saying “Hola” to them. Tomas was great. He was our room attendant and waiter. The reception staff was also very welcoming. This hotel was great for exploring the huge Sunday market. We dropped our bags and found ourselves right on the edge of the market. The food in the restaurant was a little cold- we had the soup and pasta. That was the only not-so-good point.
Stayed 1 night in Aug 2023

8/10 Good

Evelyn

Stayed 1 night in Jul 2023

10/10 Excellent

Yoneko

Stayed 1 night in Jun 2023