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Hotel Elms Christchurch, Ascend Hotel Collection

4.0 star property

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Photo gallery for Hotel Elms Christchurch, Ascend Hotel Collection

Exterior
Exterior
Lobby
Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
456 Papanui Road, Christchurch, 8542
  • Papanui Road
    ‪1 min walk‬
  • St George's Hostpital
    ‪19 min walk‬
  • Hagley Park
    ‪5 min drive‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, blackout curtains

Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Elms Christchurch, Ascend Hotel Collection

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and 24-hour room service.
Hotel Elms Christchurch, Ascend Hotel Collection offers 96 accommodations with iPod docking stations and MP3 docking stations. LCD televisions come with satellite channels. Fridges and minibars are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Elms Christchurch, Ascend Hotel Collection. During your stay, you're just a quick walk from Papanui Road. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Papanui Road and 7 minutes on foot from Northlands Shopping Centre
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Elms Christchurch, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Elms Christchurch, Ascend Hotel Collection has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9 AM to 6 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 18.50 to 30 for adults and NZD 18.50 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 42.50 per night.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 18.50 to 30 for adults and NZD 18.50 to 30 for children
  • Airport shuttle fee: NZD 10 per person (one-way)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 42.50 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Elms Christchurch, Ascend Hotel Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Elms
Quality Elms Christchurch
Quality Hotel Elms
Quality Hotel Elms Christchurch
Elms Hotel Christchurch
Quality Hotel Elms
Hotel Elms Christchurch Ascend Hotel Collection
Hotel Elms Christchurch, Ascend Hotel Collection Hotel
Hotel Elms Christchurch, Ascend Hotel Collection Christchurch

Hotel Elms Christchurch, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 682 reviews
Rating 8 - Good. 292 out of 682 reviews
Rating 6 - Okay. 60 out of 682 reviews
Rating 4 - Poor. 19 out of 682 reviews
Rating 2 - Terrible. 8 out of 682 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally J

Liked: Cleanliness, staff & service, property conditions & facilities
Plush and reasonably priced. The family loved it.
Stayed 1 night in Jan 2025

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, felt like new, a lot of dining options within walking distance
Stayed 2 nights in Mar 2025

4/10 Poor

Susan

Stayed 1 night in Mar 2025

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and beds were very comfortable and well equipped, only complaint was one of our rooms smelled of stale cigarette smoke, which was unpleasant. However staff were very helpful and neutralised it as best they could with air freshener. Early morning was very noisy with guests using bathrooms above and around us. The restaurant meal was enjoyable, and the staff were wonderful.
Stayed 1 night in Feb 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sites I was interested in visiting while in Christchurch.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jerald

Very nice hotel
Stayed 1 night in Feb 2025

6/10 Okay

John

Travelled with family
Liked: Room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and always willing to help
Stayed 3 nights in Feb 2025

10/10 Excellent

Jayesh Nalinkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

John

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the Airport .
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a lovely stay - the room was exactly as pictured on the website - comfy and clean. The management and staff are very helpful and very nice. Pickup at the airport was prearranged (must request 24 hours in advance and provide flight info - easily accomplished via the email address link on their website) for $10NZ each and so appreciated after our long flight (Ubers are also readily available). The on-site restaurant, Fig, offered a nice selection of foods and we enjoyed small plates on arrival and a great dinner on another evening. Service was friendly and spot on. The area around the hotel is walkable, with additional restaurants and a large shopping mall and grocery store close by. Highly recommend 😊
Stayed 3 nights in Jan 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, Excellent Service and Friendly Staff

Nice place to stay, and I would have liked to try Fig Restaurant...maybe next time
Stayed 1 night in Jan 2025

8/10 Good

Thomas, Evanston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Seems recently redone. Nice updated bathroom and room.
Stayed 1 night in Jan 2025

8/10 Good

Demelza

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Deepak

Travelled with family and small children
Liked: Amenities
Distance from the CBD
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Lovely place staff very helpful
Stayed 2 nights in Jan 2025

8/10 Good

C F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Citybreak

Wonderful place to stay, our favourite place in Chch. If we’re being picky: Shampoo, body wash etc is in the wrong end of the shower over bath. Music in buffet breakfast area was outdated and too loud.
Stayed 1 night in Jan 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was comfortable with friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very modern and the bed was super comfortable. We had a nice time staying here. I would definitely recommend Hotel Elms and stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely place to stay. From the friendly welcome, to the nice rooms, and comfortable restaurant/bar - the food is great too!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025