Hotel on the Cay

3.0 star property

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Superior Suite, Partial Ocean View | Premium bedding, free WiFi, bed sheets
Superior Suite, Partial Ocean View | Living area | Flat-screen TV
Beach/ocean view
Superior Double Room | Premium bedding, free WiFi, bed sheets
Superior Suite, Partial Ocean View | Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Kitchen
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • St. Croix Government House
    ‪3 min walk‬
  • Sugar Beach
    ‪4 min drive‬
  • Buccaneer Beach
    ‪6 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪23 min drive‬

Room options

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Superior Double Room

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Suite, Partial Ocean View

  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Hotel on the Cay

Beachfront hotel for sun and fun
This hotel features a bar/lounge, a computer station and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a front desk safe and multilingual staff assistance are on-site. Housekeeping is available once per stay.
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel on the Cay's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Protestant Cay. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Protestant Cay and Protestant Cay Beach
As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 232 out of 711 reviews
Rating 8 - Good. 231 out of 711 reviews
Rating 6 - Okay. 131 out of 711 reviews
Rating 4 - Poor. 60 out of 711 reviews
Rating 2 - Terrible. 57 out of 711 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love that it was on an island in the water. Peaceful and quiet. A very relaxing atmosphere.
Stayed 7 nights in Jan 2025

8/10 Good

michelle

Travelled with group
It was closed!
Stayed 3 nights in Jan 2025

6/10 Okay

Robert

Travelled with partner
We only were able to stay 2 nights and had to be moved to the king christian hotel.the health department shut down the hotel because guests had gotten Legionnaire's Disease.Wish hotel would of gave us a upgrade at king christian hotel for the inconvenience of the situation
Stayed 9 nights in Jan 2025

2/10 Terrible

David Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was forced to be moved for health violations and would not tell me what the actual problem was or if we were exposed to anything dangerous! I was also guaranteed a partial refund that has yet to be taken care of,would not stay there ever again
Stayed 10 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Whole trip was ruined due to an outbreak at the ho

Complete waste of trip. I got sick due to an exposure of legionnaires disease which the hotel was aware of a month in advance but still accepted guest here (discovered two days after feeling sick the hotel had an outbreak and was force to close - learn this from a local that confirm w/ a news article published in the st Criox VI fb group ) .While some of the staff were friendly, the majority of the employees & mgt were nonchalantly and didn't offer any medical support or attention. Completely negligent and inconsiderate of the guest welfare .
Stayed 5 nights in Jan 2025

10/10 Excellent

Alfredo F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

4/10 Poor

Jeanice, Fayetteville

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The view was beautiful, but the Hotel is extremely older over 40 plus years and nothing is updated on the property. Also after we checked out on 8 Jan 2025 and my spouse and I left the Island not feeling well. We found out from family on the island that The Department of Health Ordered Hotel on the Cay to Cease Operations Amid Legionnaire’s Disease. It here we a couple confirmed cases and the symptoms are like the Flu . Now I have to get a urine test to make sure it’s just Flu we have and nothing else.
Stayed 2 nights in Dec 2024

6/10 Okay

Benjamin

Disliked: Staff & service

Good hotel - but need a ferry every time you leave

Very beautiful beach and great concept, biggest downfall is relying on a Ferry. Room was clean and pretty renovated. Could use some more upgrades but room itself was good! Food and bar on the beach is great, but I wish they were open for dinner (BBQ closes at 5, bar time was inconsistent when they closed). Best part is their sister hotel, King Christen Hotel, has tons of food options and we’re all very good. Coolest thing is just the fact of staying on the cay. Ferry was very fast (2 minutes), but response time was very inconsistent. Sometimes we waited 5 minutes, some not at all, one time close to 15 minutes. They did have a ferry as early as 6am, but it took some waiting and needing to call the office. Overall, easy if you plan to need an additional 10 minutes to get anywhere. Overall, decent stay. Would recommend people stay there for a night, but probably won’t be rebooking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 4 nights in Dec 2024

4/10 Poor

Velma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great. The property was very sad and needs to be upgraded badly. The potential is there but it was unfortunate.
Stayed 1 night in Dec 2024

2/10 Terrible

JASMIN

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities

Let's bring The Hotel on the Cay into the future

The Hotel on the Cay needs renovating from top to bottom Guess need more food, entertainment, TV and WIFI not working well, their were roaches, The appliances' were in poor condition i can go on and on. I stayed at the hotel in 1995 the hotel looked better then.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness
Nice staying in a hotel on a cay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Winston

Stayed 2 nights in Dec 2024

10/10 Excellent

Milagros

Stayed 1 night in Nov 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than i expected
Stayed 1 night in Dec 2024

6/10 Okay

Larisia

Travelled with family
Disliked: Amenities
I heard the property was in repair before I arrived but I didn't think the water fountain would be empty and the railings would feel like you will tumble over the side. It's old but not too bad for the price. Hopefully one day it can get back to it's glory.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew P, Mesa

Travelled with partner
WiFi is horrible and the property is in need of serious updating but the people that work there are awesome!
Stayed 9 nights in Nov 2024

6/10 Okay

Stacy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We couldn't go out onto our balcony.
Stayed 1 night in Nov 2024

6/10 Okay

Gloria

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ice at all, as beautiful this hotel is it’s needs to be more cleaner ,staff very nice especially Mrs Sara and the staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Awesome Staff, beautiful beach, great views, cant wait to go back
Stayed 3 nights in Nov 2024

10/10 Excellent

Aubrey

Stayed 4 nights in Nov 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Balcony railing was completely rusted and unsafe to even touch. Everything else was satisfactory. If you need peace and quiet, this hotel is the place to be. The food was delicious. Best darn burger I ever ate, but you better order before 5-5:30pm closing time or else you’ll have to ferry to the island for food… island life 😁 I would visit again, thanks.
Stayed 1 night in Nov 2024