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Pesona Alam Resort & Spa

4.0 star property

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Photo gallery for Pesona Alam Resort & Spa

3 outdoor pools
Terrace/patio
Minibar, in-room safe, desk, laptop workspace
International cuisine
Deluxe Standard | Garden view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Spa
  • Parking included
  • Pool

Explore the area

Map
Jalan Taman Safari No. 101, Cisarua, West Java, 16750
  • Gunung Gede Pangrango National Park
    ‪205 min walk‬
  • Puncak Tea Plantation
    ‪11 min drive‬
  • Taman Safari Indonesia
    ‪12 min drive‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪90 min drive‬

Room options

View all photos for Superior Villa, 2 Bedrooms

Superior Villa, 2 Bedrooms | Living area | LCD TV

Superior Villa, 2 Bedrooms

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Villa, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Superior Villa, 1 Bedroom

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Villa, 3 Bedrooms

Deluxe Villa, 3 Bedrooms | Living area | LCD TV

Deluxe Villa, 3 Bedrooms

  • 100 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Standard

Minibar, in-room safe, desk, laptop workspace

Deluxe Standard

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room with Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room with Mountain View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for One Bedroom Superior Villa

Minibar, in-room safe, desk, laptop workspace

One Bedroom Superior Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Deluxe Villa

Minibar, in-room safe, desk, laptop workspace

Three Bedroom Deluxe Villa

  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Two Bedroom Superior Villa

Minibar, in-room safe, desk, laptop workspace

Two Bedroom Superior Villa

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Pesona Alam Resort & Spa

Family-friendly hotel with 3 outdoor pools and full-service spa
3 outdoor pools, a full-service spa and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Pesona Alam Resort & Spa offers 138 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include massages.
During your stay at Pesona Alam Resort & Spa, you'll be close to Taman Safari Indonesia. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Banyan All Day Dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, mini golf and archery
  • 11 minutes by car from Puncak Tea Plantation and 12 minutes from Taman Safari Indonesia
Pesona Alam Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, an arcade/games room, and a garden are also featured at the family-friendly Pesona Alam Resort & Spa. Self parking is free.

This 4-star Cisarua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
The Banyan All Day Dining – This restaurant specialises in international cuisine.
Halimun – On-site café.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Halimun
  • The Banyan All Day Dining

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pesona Alam Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a deposit at the time of booking the reservation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pesona Alam Resort Cisarua
Pesona Alam Resort
Pesona Alam Cisarua
Pesona Alam Resort & Spa Hotel
Pesona Alam Resort & Spa Cisarua
Pesona Alam Resort & Spa Hotel Cisarua

Pesona Alam Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 35 reviews
Rating 8 - Good. 10 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Raj

Stayed 1 night in May 2024

10/10 Excellent

Hashim

Stayed 4 nights in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Indra

Travelled with family and small children
Liked: Cleanliness, staff & service
The food (breakfast) is not good but expensive
Stayed 1 night in Jan 2023

10/10 Excellent

Mitchell, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Stayed 2 nights in Oct 2022

10/10 Excellent

flelianty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star new Hotel in Puncak
Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed. Wanna come back again to try their spa n tea break package Location just side by side with Botanica Santuary Hotel 5*
Stayed 1 night in Apr 2022

4/10 Poor

indra

Travelled with family
Disliked: Staff & service
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
Stayed 3 nights in Dec 2021

10/10 Excellent

Fendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Marthen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and view and good services
Stayed 1 night in Oct 2021

10/10 Excellent

moayed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Recommended for all They have nice rooms And clean I think it's best choice in puncak
Stayed 4 nights in Jul 2017

10/10 Excellent

Sharon, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Fantastic short relaxing break in a lovely location
Stayed 1 night in Jun 2017

10/10 Excellent

Tekom, Tangerang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great moment
awesome

10/10 Excellent

Raden Andry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place Pesona Alam
Nice place with good service ....

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

mentor

Disliked: Staff & service, room comfort
Terrible Service but Nice hotel.
The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever. The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.

10/10 Excellent

Abdullah A.

Liked: Cleanliness, staff & service, room comfort
Good stuff
When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.

10/10 Excellent

Abdulmalik, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in puncak
The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go.

10/10 Excellent

Mohamed Ali, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel for a getaway.

8/10 Good

JIN HAN, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities
Door was noisy whenever open and close Hot water not conistance

8/10 Good

Shella, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with a good view
The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.

8/10 Good

arif, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
getaway place
location is amazing, we tried lunch in hotel but quality is not good enough, so many flies, buffet lunch is not vary

10/10 Excellent

Abdulrahman

Liked: Cleanliness, property conditions & facilities, room comfort
relaxing and nice hotel .
One of the bast hotel in Puncak , quite and relaxing so far from the noise , beatiful forest and good view , I recommended for couples . Nice and polite staff .. I didn't like some food that I orderd in midnight iand who cooked the pasta is the worst ,no taste at all and the food are expensive comparing to other hotel , bath room get wet every time I use shower , need to be approved

8/10 Good

Shun yuan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Cunhok

Stayed 1 night in May 2023

8/10 Good

Helge

Stayed 1 night in May 2023