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Hotel Dunas

3.0 star property

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Photo gallery for Hotel Dunas

Exterior
Lobby sitting area
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby sitting area
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Av. Paseo de la Victoria, 3650, Ciudad Juárez, CHIH, 32545

Room options

View all photos for Standard Single Room

Standard Single Room | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hotel Conquistador Inn By US Consulate

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (2054)
The price is CHF 70
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Hotel Conquistador Inn By US Consulate

About this property

Hotel Dunas

Hotel with free breakfast, a quick walk to American Consulate
This hotel features a restaurant, a microwave in a common area and laundry facilities. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour front desk and a TV in a common area are on-site.
Hotel Dunas offers 140 accommodations. This individually furnished accommodation includes desks. Televisions come with satellite channels.

Bathrooms include a shower. This Ciudad Juárez hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Dunas. During your stay, you're just a quick walk from American Consulate. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities, a lift and TV in a common area
  • Just a 3-minute walk from American Consulate and 8 minutes on foot from Plaza Las Misiones
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. The business-friendly Hotel Dunas also features laundry facilities, a television in common area, and a lift. Self parking is free. A complete renovation of Hotel Dunas was completed in April 2022.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Hotel Dunas has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Dunas Hotel
Hotel Dunas Ciudad Juárez
Hotel Dunas Hotel Ciudad Juárez

Hotel Dunas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 555 reviews
Rating 8 - Good. 136 out of 555 reviews
Rating 6 - Okay. 57 out of 555 reviews
Rating 4 - Poor. 33 out of 555 reviews
Rating 2 - Terrible. 19 out of 555 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daany

Liked: Staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Ubaldo, Charlevoix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Jeffrey

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Inconsistente en reservaciones
Hice La reserve via Expedia y cuando llegamos, grupo de 11 personas no tenían nuestra reserva completa. La persona de la recepción dijo que el hotel estaba lleno y no tenía habitaciones disponibles, que podía ver la reserva en Expedia pero no estaba en el sistema de ellos. Finalmente después de 1 hora de insistir nos dieron los cuartos, pero querían cobrar más. El cuarto que nos asignaron no tenía ventanas y estaba Muy cerca a la cafetería. El personal de cafetería nos despertó muy temprano con ruido y hablando. El baño de la cafetería no tenía papel higiénico. Desde el principio a hasta el final la experiencia no fue positiva.
Stayed 1 night in Dec 2024

8/10 Good

Ismael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Stayed 3 nights in Sep 2024

10/10 Excellent

Martha c

Stayed 5 nights in Nov 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 6 nights in Nov 2024

8/10 Good

Jessica, Bell Gardens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay but need to better the rooms, bed made nose and walls are to thin you can hear everything even peoples conversation from the other rooms this was a bit uncomfortable since I when with my partner I can only imagine everything the other heard.
Stayed 3 nights in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great breakfast, very safe.
Stayed 5 nights in Nov 2024

10/10 Excellent

Camilo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 12 nights in Oct 2024

8/10 Good

Ernesto

Liked: Cleanliness
Good
Stayed 1 night in Oct 2024

8/10 Good

Elvia

Business traveller
Liked: Staff & service
Dining is a bit pricey and limited
Stayed 4 nights in Nov 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
There are no windows in the room we stayed it was very sad in there but we were not there for leisure we were there for business. Free breakfast and it’s delicious!!! Very close to the US consulate and you can walk to a mall nearby.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sanjuanita, Stewartville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empleados súper atentos y los empleados de el restaurante nana Juana todos súper atentos gracias por toda su atención mientras estuvimos ahí regresamos pronto
Stayed 5 nights in Nov 2024

8/10 Good

Victor

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let my family and I check in early, that was a plus. Breakfast(included in stay) was really good, Fernanda was awesome! Cleaning ladies were kind and polite. They had free washers and dryers, although there was only one dryer for three washers. Room service was a bit slow. Front desk staff was polite but at times would speak unprofessionally in spanish with disregards to guests being around.
Stayed 7 nights in Oct 2024

6/10 Okay

Elvia

Business traveller
Liked: Cleanliness, staff & service
Breakfast options and quality can be improved. Laundry room can use some cleaning. Room was small, but cozy. A bit noisy at times. No big deal. Staff was kind, polite and helpful. Thank you
Stayed 3 nights in Nov 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, bed just kind of hard and room very basic. But what i expected for the cost.
Stayed 1 night in Oct 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Oct 2024

6/10 Okay

Ramon

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
I have to move to 3 rooms. Firts smell like hospital second I lot of noise like air comoresor every 10 minutes. All smell like septic Drain all there rooms smell a lot I have to close the bathroom dooor and put feebeze to hide the bad olor. Other think big truc pick up Chinese workers like 5:30 am and wake you up the food is ok service is good but need a better deep clean in bathroom and rooms
Stayed 6 nights in Oct 2024

4/10 Poor

Jose

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Would not stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
STAFF WAS VERY NICE EVERYTHING WAS CLEAN.
Stayed 7 nights in Oct 2024

2/10 Terrible

Edgar

Travelled with partner
Disliked: Staff & service
During the check in, the front desk lady told me there were no rooms available even thought I had a reservation. The hotel never reached me to tell me about the situation. They told me to go to a different hotel for the same price. They didn’t offer to transfer us to the other hotel. I had to ask for the transfer. Arrived to the hotel and they were not aware that my reservation was transferred to them so they gave us another price.
Stayed 1 night in Oct 2024

8/10 Good

jorge alberto

Stayed 7 nights in Sep 2024