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Protea Hotel by Marriott Clarens

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Clarens

Exterior
Lounge
Outdoor pool
Front of property – evening/night
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Cnr Main And Van De Merwe Str, Clarens, Free State, 9707
  • Clarens Brewery
    3 min walk
  • Clarens Kloof Mountain Trail
    6 min walk
  • Richard Rennie Art Gallery
    6 min walk

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Mountain View

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Protea Hotel by Marriott Clarens

Art Deco hotel with free valet parking and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Protea Hotel by Marriott Clarens offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Protea Hotel by Marriott Clarens, you're just a quick walk from Clarens Brewery. You'll find features such as free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy pool views while dining at Adamo Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes archery
  • Just a 3-minute walk from Clarens Brewery and 6 minutes on foot from Clarens Kloof Mountain Trail
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. An outdoor pool, a terrace, and a garden are also featured at the family-friendly Protea Hotel by Marriott Clarens. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Clarens hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Adamo Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 500 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 100 metres
  • Street parking available
  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 210 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Adamo Restaurant

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2007
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 210 per person
  • Fee for in-room wireless Internet: ZAR 500 per night (rates may vary)
  • Late check-out fee: ZAR 500 (subject to availability)
  • Rollaway bed fee: ZAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Clarens Protea Hotel
Protea Clarens
Protea Hotel Marriott Clarens
Protea Marriott Clarens
Protea By Marriott Clarens
Protea Hotel by Marriott Clarens Hotel
Protea Hotel by Marriott Clarens Clarens
Protea Hotel by Marriott Clarens Hotel Clarens

Protea Hotel by Marriott Clarens Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 161 reviews" "
Rating 8 - Good. 51 out of 161 reviews" "
Rating 6 - Okay. 21 out of 161 reviews" "
Rating 4 - Poor. 7 out of 161 reviews" "
Rating 2 - Terrible. 2 out of 161 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff was very nice and helpful! They had a wheel Chair we could use the entire time.
Stayed 2 nights in Aug 2024

8/10 Good

DR D

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful setting , close to everything Room had a smell but settled after airing excellent breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

CHUNG WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
A very wonderful experience. Nice breakfast and well room service.
Stayed 1 night in Jul 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
We stayed two nights in the nice and quiet village of Clarens. The hotel is comfortable and has nice service and breakfast. Very convenient for walking the little downtown, do the hikings around or drive to the Golden Gate National Park. Recommended.
Stayed 1 night in May 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Prince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely Satisfied
Stayed 1 night in Apr 2024

6/10 Okay

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Average stay.
It was lovely to stay in Clarens and at the Protea Hotel but there are wayyyyyy better options available. The buffet breakfast was very good. But the rooms were small and there wasn’t much in the room itself. I would have wayyyy rather used that money somewhere else.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tshire

They didn’t have common SA known teas and served some cheap foreign black tea 😩 Their breakfast chefs seemed inexperienced and under trained. Overall excellent location for the hotel. They could also do with newer towels.
Stayed 2 nights in Dec 2023

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Our welcome was perfect, and giving us a choice of room, assisting with the app, always greeting us with a smile! When my husband lost his driver's license, the staff was there to help us! A place to return to.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and well kept up and great service
Stayed 1 night in May 2023

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was amazing enjoy very much staff very friendly
Stayed 2 nights in May 2023

10/10 Excellent

Lourencia

Stayed 2 nights in Apr 2023

10/10 Excellent

HYUNSOOK

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
No room with a view
The hotel is well-sited, and in good condition, but when we stayed was very empty, and they still put us in a room with no view. The chef (who, for some reason, helped us with our luggage) attempted to convince reception to put us in a better room, but they were having none of it.
Stayed 1 night in Aug 2022

4/10 Poor

Shreya

Stayed 2 nights in Jul 2022

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Leigh-Ann

Stayed 1 night in Jun 2022

8/10 Good

Phoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Sean

Stayed 1 night in Apr 2022

10/10 Excellent

RODNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RODNEY
Stayed 1 night in Apr 2022

8/10 Good

Simon

Stayed 1 night in Mar 2022