2/10 – Ungenügend
Ally M.
5. Nov. 2024
Verbesserungswürdig: Sauberkeit
Frustrating Stay
"Beautiful Modern Home" - pet friendly, partially updated old home.
The home was not very clean on arrival (pet hair, odor in home), kitchen items missing, etc. Someone was not truthful with us as far as communicating concerns. I have tried to reach back out to the host with no solution.
There was mold in the washing machine & shower, basement was damp & listed as a room & bathroom but none of us wanted to use it. Kitchen & fridge needed wiped down on arrival despite the home having been cleaned prior to our arrival. We had wanted to cook there during our stay but the kitchen was gross, did not have a functioning sink or dishwasher so that impacted our stay & desire to cook there.
Bunk beds were loose & my kids were afraid to sleep in them.
When I contacted for help, nothing was ever done.
I was hoping for a partial refund but have received nothing. If we had been in a hotel, I would have asked for new accommodations.
Ally M.
Aufenthalt von 3 Nächten im Oktober 2024