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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
1260 Euclid Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪7 min walk‬
  • Rocket Arena
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lake Erie View)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Lake Erie View)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

Hotel with a 24-hour fitness centre, a quick walk to Progressive Field
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Crowne Plaza Cleveland at Playhouse Square by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Progressive Field. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Cleveland State University and 7 minutes on foot from Progressive Field
Crowne Plaza Cleveland at Playhouse Square by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 13079 square feet (1215 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square by IHG. Parking is available for a fee.

This 3.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.
Ghost Light Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 707 out of 1116 reviews
Rating 8 - Good. 236 out of 1116 reviews
Rating 6 - Okay. 101 out of 1116 reviews
Rating 4 - Poor. 44 out of 1116 reviews
Rating 2 - Terrible. 28 out of 1116 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel advertises parking for $36 a day, but it's actually a parking garage not owned by the hotel, and difficult to find. Ended up having to valet for $50 because I couldn't find the hotel parking (turns out, there wasn't one). If people talk in the hallways, you can easily hear them in your room.
Stayed 1 night in Jan 2025

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Mohamed, NY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In the beginning they book me room under renovation and get back to the front office they change the room for me I get upset because they doesn’t know what room is ready and what room under renovation
Stayed 1 night in Jan 2025

10/10 Excellent

Mohamed, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THEY are making improvements to the hotel to make it better. My room was clean and pleasant. The valet parking was over $40.00
Stayed 1 night in Dec 2024

2/10 Terrible

Parambir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woke up to loud banging on the floor above us and didn’t stop for 5 hours. Asked the desk and they told me it was renovations going on. Maybe someone could have told us beforehand before we checked in? Also asked the front desk to get someone to look at our shower as it wasn’t functioning properly, they didn’t send anyone up. The housekeeping staff didn’t speak much English and when we asked them to turn down our room they didn’t understand and our room was never cleaned or beds remade.

6/10 Okay

Parambir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never stay at this hotel again! We were awoken to loud thuds and banging on the floor above us and it didn’t stop for 5 hours while we tried to sleep. Once I asked the reception they said they were remodeling. I wish someone would have told us before we checked in otherwise we would have never stayed at this property. There was nothing done for the inconvenience either.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walkable area
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and modern. Staff was very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient to Playhouse Square. The staff was incredibly friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Dec 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our car was broken into and some of our belongings were stolen.
Stayed 1 night in Dec 2024

10/10 Excellent

Davetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wes

Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

N

Liked: Cleanliness, staff & service
T
Stayed 1 night in Dec 2024

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woken up by a jack hammer at 6AM
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service

Average Hotel

Pool was freezing. Housekeeping doesn't come during stay. Staff were friendly and helpful though. (Alex especially).
Stayed 3 nights in Dec 2024