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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Lobby
Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi
Café
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    ‪2 min drive‬
  • Classic Park
    ‪10 min drive‬
  • The Holden Arboretum
    ‪15 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel with free parking, in the vicinity of Classic Park
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and free toiletries. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Cleveland - Mentor/ Willoughby. During your stay, you'll be within walking distance of Historic Kirtland. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, an ATM and a vending machine
  • Guests have great things to say about the helpful staff and the value of their stay
  • 9 minutes by car from Mentor Ice Arena and 10 minutes from Classic Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Cleveland - Mentor/ Willoughby, you'll find a vending machine, coffee/tea in common area, and a front desk safe. Public spaces have free WiFi. Free self parking is available.

This Willoughby hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 106 out of 1002 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan C Gomez

Stayed 1 night in Nov 2024

8/10 Good

Bojan

Stayed 1 night in Oct 2024

4/10 Poor

Dawn

Liked: Staff & service
Disliked: Cleanliness
Ehh
Could be cleaner. Floors are always sticky. Urine on bathroom floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Stayed 1 night in Nov 2024

10/10 Excellent

Betty Ann

Travelled with partner
Room was clean and the shower was hot. That's all I needed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Stayed 4 nights in Nov 2024

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fisnik

Stayed 1 night in Nov 2024

4/10 Poor

Ozgur

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Key reader and the condition of the door/doorknob was horrible. Place was clean but noisy. Sketchy neighborhood.
Stayed 1 night in Dec 2024

6/10 Okay

Rick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly and welcoming. Room had a slight "Sewer" smell and there was mold in corner of bathtub. Good value for the money and I WOULD stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Terence

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Erick

Stayed 3 nights in Nov 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Staff & service
great location
Stayed 2 nights in Nov 2024

4/10 Poor

Gina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing positive I can say about this property is that it was right off the interstate and it was snowing so that was helpful. It smelled like urine first thing when I walked it. In the bathroom there was urine all over the seat. In a normal situation I would have asked for a different room but it was snowing and I didn't have faith a different room would be better. I put hand soap on a hand towel and cleaned the seat myself. Other than that huge yuck, the snowplow ran all night, the power kept flickering until it finally went out for good for 4 hours and I heard what I am pretty sure was 2 gunshots. I went so far as to turn out my light and peek out the window. Would NOT recommend this hotel to anyone.
Stayed 1 night in Nov 2024

8/10 Good

Martha

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Nov 2024

2/10 Terrible

Saleh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great nice and peaceful
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce and Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I90. handy to gas & convenience stores. Ground floor room as requested.
Stayed 4 nights in Nov 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk was very accomodating, room was clean and comfortable if outdated and in need of minor cosmetic repairs. Was perfect for our needs
Stayed 1 night in Nov 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024