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Residence Inn By Marriott Cleveland Downtown

3.0 star property

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Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Fridge, microwave, stovetop, dishwasher
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • Rocket Arena
    ‪3 min walk‬
  • Progressive Field
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪19 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Fireplace

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Studio, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Cleveland Downtown

Hotel with free breakfast, a short walk to Progressive Field
A fitness centre, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Residence Inn By Marriott Cleveland Downtown gets good marks from our customers. During your stay, you're just a quick walk from Progressive Field. Features include free WiFi in public areas, plus a gym and a bar.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 3-minute walk from Rocket Arena and 6 minutes on foot from Progressive Field
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 3401 square feet (316 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Residence Inn By Marriott Cleveland Downtown. For a fee, parking is available.

This 3-star Cleveland hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 (weight limit: 15 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Cleveland Downtown
Residence Inn Marriott Hotel Cleveland Downtown
Residence Inn Marriott Cleveland Downtown Hotel
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Hotel Residence Inn By Marriott Cleveland Downtown Cleveland
Cleveland Residence Inn By Marriott Cleveland Downtown Hotel
Hotel Residence Inn By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Cleveland Downtown
By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Hotel
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn By Marriott Cleveland Downtown Hotel Cleveland

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 578 out of 1102 reviews
Rating 8 - Good. 246 out of 1102 reviews
Rating 6 - Okay. 125 out of 1102 reviews
Rating 4 - Poor. 94 out of 1102 reviews
Rating 2 - Terrible. 59 out of 1102 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Markeysha

Liked: Staff & service, property conditions & facilities, room comfort
New years 2025
Room was big with a kitchen. Had all amenities you could think of but no coffee pot. Bathroom had hair in shower and on the shower head. Staff was really nice. Dislike the website says parking is $39 but when you arrive it’s $42. We were told parking was $12 across the street from the hotel but that turned out to be untrue we paid $34 upon leaving although posted signs say otherwise.
Stayed 1 night in Dec 2024

6/10 Okay

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Paying $42 for parking i thought was a little high. Also most the outlets in our room were faulty and our shower door had issues opening and closing. Breakfast was alright, but they do need to have more waffle makers available. There was always a long line to make waffles. With that kind of cost you would think most of that would be taking care of. Staff was super nice and helpful though.
Stayed 2 nights in Dec 2024

10/10 Excellent

sandy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient to the restaurant, casino & consent location
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Travelled with partner
Disliked: Property conditions & facilities
Property needs updated. Rooms need redone.
Stayed 1 night in Dec 2024

10/10 Excellent

Josep

Travelled with partner
Liked: Amenities
Great location for Cavs & e4 dining options. Historic arcade surrounds the property. Enjoyed the extra space & fireplace was nice bonus!
Stayed 1 night in Dec 2024

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and friendly staff at this property. Walking distance to just about everything Cleveland has to offer. The hotel rooms need refreshed/renovated but otherwise it’s a convenient location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great property friendly service
Service was wonderful! All staff we encountered were friendly And helpful. The hotel was very clean. Shower was as great (great water pressure) Room spacious. My only complaint is the bed was very uncomfortable. The bed was very hard and the pillows way too soft. My husband likes a firmer bed and even he said the bed was uncomfortable. The location is in beatable walkable to restaurants and bars and the Rock and Roll Hall of Fame.
Stayed 3 nights in Dec 2024

8/10 Good

Jeffrey

Stayed 1 night in Dec 2024

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
View of rooftops was terrible
Windows in the room faced other rooms with run down rooftops right outside the windows. 1 window was partially blocked by ventilation structure. Very disappointed in this Marriott property. Rooms are very dated.
View out the bedroom window
View out the "living space" window
View out the "living space" window
View out the "living space" window
Stayed 1 night in Dec 2024

8/10 Good

Hayet

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very positive experience at this hotel. The room was spacious, clean, and well-equipped with everything we needed. The breakfast was really good with so many choices. The location was also excellent, with many attractions within walking distance. However, I found the prices for snacks inside the hotel to be quite steep. For example, a small bag of chips and a chocolate bar cost me $11.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Time for a remodel of the rooms or sprucing up a bit. Add a restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
2 bedroom suite not ready until 7pm even though check in is 4 pm. Staff very rude when speaking to us. Just wanted a few rooms for our party of six before Cavs game.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly, knowledgeable and very helpful.
Stayed 14 nights in Dec 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay downtown Cleveland!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Lyle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only parking option is $42.00 plus service fees to valet park. Trying to do that and check in was a real hassle. The hotel is in a great spot downtown, but the property itself is VERY outdated and is not being properly serviced or cleaned. Heck, even the elevator lights were burnt out! Upon checking into our room, it was very nasty. Not sure who thought brown was a good color choice for room couches but they all would not pass a "Bluelight Test", having disgusting white stains on them. The shower was moldy, there were cobwebs in corners and dust everywhere and even the phone to call the front desk didn't work! We used our cell to call the desk and they changed us to another room which was better but still very dated and not well kept. We were staying there in Cleveland for a company Christmas party. It was nice being able to just walk to the House of Blues from the hotel, plus there are many food options and attractions nearby. The condition of the hotel was very disappointing, considering it is a Marriott. I truly hope they re-evaluate Management there as well as give them a bigger budget to update this place. Even without renovations, you can still keep a place clean. And the free breakfast buffet? What an absolute joke! Kids before us wiped out everything. Then a lady from the kitchen comes out telling people to smile and insert positive energy into the day, only to afterwards yell and scold the entire room loudly because someone plugged in a waffle maker! Rediculous!
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

AVERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amd aqesome staff.
Stayed 1 night in Dec 2024

2/10 Terrible

Kyle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024