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The Westin Cleveland Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Cleveland Downtown

Exterior
Down duvets, pillow-top beds, in-room safe, desk
Down duvets, pillow-top beds, in-room safe, desk
Point of interest
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Public Square
    8 min walk
  • Huntington Convention Center of Cleveland
    9 min walk
  • East 4th Street
    10 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    4 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

  • 76.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Down duvets, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 32.5 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

View from room

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (2346)
The price is CHF 125
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Drury Plaza Hotel Cleveland Downtown

About this property

The Westin Cleveland Downtown

Lakefront Cleveland hotel in Downtown Cleveland with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a business centre. Housekeeping is available on request.
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with a safe and complimentary newspapers. Pillowtop beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Westin Cleveland Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Rock and Roll Hall of Fame. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 18 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available.

This Cleveland hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
The Westin Cleveland Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business centre

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

The Westin Cleveland Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 591 out of 1010 reviews" "
Rating 8 - Good. 195 out of 1010 reviews" "
Rating 6 - Okay. 101 out of 1010 reviews" "
Rating 4 - Poor. 60 out of 1010 reviews" "
Rating 2 - Terrible. 63 out of 1010 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Downtown Cleveland was very nice and quiet. Felt very safe there. Very impressed
Stayed 2 nights in Aug 2024

10/10 Excellent

Dean

Stayed 1 night in Sep 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$37 additional per night for parking was a surprise, and the couple that were yelling at each other and letting their door slam over and over until about 3AM were the worst parts. Aside from that, the Westin is always clean, spacious, and looks nice. The staff are very friendly and helpful. You can tell they're picky about their staff.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with partner
Nice hotel. Our room was NOT ready at 4pm, but the staff member found us another equal or slightly better room with a nice view. I’m not sure if all of the rooms are like this, but at least the one we were in seemed to be a mix of some stuff modern and updated, and some stuff not which was a little odd. Bathroom for example was all updated except for the blue and white floral design 3x3 square tiles that still are the wall of the shower that remind me of what you’d of seen in your grandmothers house. The shower height was a little low (my wife is 5’9” and I’m about 6’ and we kind of had to duck down a little). Also, modern glass design of shower door aka just half of a glass wall (back half is completely open) made for water to come out just trying to take a regular shower. Mini fridges were indeed very mini, slightly larger ones would be a nice upgrade. 2 complimentary bottles of water in the room was appreciated, but no complimentary cocktails, cocktail hour finger foods, free breakfast, or even just free coffee with plenty of fixin options are offered unlike some other competitor hotels on the same block. Expect to pay $4 for a SMALL cup of coffee from the on site restaurant, but they did not have any flavored creamer options besides original. Connected parking garage to the hotel is nice (daily and overnight rates apply though). Honestly, one of the main reasons I chose to try The Westin was because of their fitness facility is SUPERB!
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with group
All the staff were the most helpful and all of them very pleasant. Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack, Ludlow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING
Stayed 1 night in Aug 2024

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff Was Very Helpful & Polite
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Easy walking to Rock and Roll Hall of Fame and Guardians baseball game
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and enjoy the city
Stayed 1 night in Aug 2024

8/10 Good

Tyson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Room
It was a very nice clean room. The was a nice view of the city from the room. The complimentary water was a nice touch and appreciated. The hotel wasn’t too pound and the room was nicely cleaned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice friendly and willing to help and a clean well kept place
Stayed 2 nights in Aug 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was gorgeous. Room was very accommodating. We did have a street side room - was a bit loud. Mattress was super comfy - however the pillows may have been the worst I've ever experienced with a hotel. Solid stay. 8/10.
Stayed 1 night in Aug 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, walkable to everywhere in downtown Cleveland along the beachfront. Many restaurants, bars, and breweries in the area! The hotel itself was lovely. My only complaint was the big bed pillows.
Stayed 1 night in Aug 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Craig

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice! Check in was super easy being able to check in early via your phone and just having to get the keys when you arrive. They had complimentary waters in the room as well as a lavender sleep well roll On fragrance. The room was clean and the beds were neatly made too!
Stayed 1 night in Aug 2024

10/10 Excellent

Terrance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to do it again!
Very comfortable and relaxing.. service was great. Can’t wait to go back!
Stayed 2 nights in Aug 2024