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DoubleTree by Hilton Collinsville - St. Louis

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Collinsville - St. Louis

Room, 2 Queen Beds, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace
Reception
Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Parking included
  • Gym
  • Room service

Explore the area

Map
1000 Eastport Plaza Dr, Collinsville, IL, 62234
  • Gateway Conference Center
    7 min walk
  • Porter's Steakhouse
    1 min walk
  • Washington Park Station
    12 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    28 min drive

Room options

View all photos for Room, Non Smoking

Room, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Parlor)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Parlor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Courtyard View

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for One Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

One Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Living area | 32-inch flat-screen TV with cable channels, TV, MP3 dock

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, laptop workspace

One Queen Bed, Non-Smoking, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Inn & Suites St. Louis Collinsville

Pool
Breakfast included
Pet-friendly
Parking included
4.8 out of 5, Exceptional, (1001)
The price is CHF 111
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Drury Inn & Suites St. Louis Collinsville

About this property

DoubleTree by Hilton Collinsville - St. Louis

Hotel with free parking, a quick walk to Gateway Conference Center
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
DoubleTree by Hilton Collinsville - St. Louis offers 236 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Collinsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the overall property condition at DoubleTree by Hilton Collinsville - St. Louis. During your stay, you're just a quick walk from Gateway Conference Center. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Gateway Conference Center and 9 minutes from Cahokia Mounds State Historic Site
DoubleTree by Hilton Collinsville - St. Louis offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Collinsville - St. Louis. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Collinsville hotel.

The hotel hosts a free manager's reception on selected days.
Porters Steakhouse – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 16.95 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • Porters Steakhouse

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 16.95 for adults and from USD 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Collinsville St. Louis
DoubleTree Hilton Collinsville St. Louis
DoubleTree Hilton Hotel Collinsville St. Louis
DoubleTree Hilton Collinsville St. Louis Hotel
Hotel DoubleTree by Hilton Collinsville - St. Louis Collinsville
Collinsville DoubleTree by Hilton Collinsville - St. Louis Hotel
Hotel DoubleTree by Hilton Collinsville - St. Louis
DoubleTree by Hilton Collinsville - St. Louis Collinsville
DoubleTree Hilton Collinsville St. Louis
DoubleTree by Hilton Collinsville St. Louis
DoubleTree Hilton St. Louis Hotel
DoubleTree Hilton St. Louis
Doubletree Hilton St Louis
DoubleTree by Hilton Collinsville - St. Louis Hotel
DoubleTree by Hilton Collinsville - St. Louis Collinsville
DoubleTree by Hilton Collinsville - St. Louis Hotel Collinsville

DoubleTree by Hilton Collinsville - St. Louis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby at the front desk started off our stay with an amazing, friendly and super helpful check-in! She is a star. The hotel is nice and very spacious- the rooms are well-kept. Showing their age a little.
Stayed 1 night in Sep 2024

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Staff & service
Very disappointed that the breakfast offered was not included with the price of the room, but was $17 per person extra.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

2/10 Terrible

Dillon

Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Older. Some rooms with wear and tear. Great for the cost. Attached restaurant was excellent. Very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Great customer service
Check In went quickly, asked for two keys and was provided with two, however one was not keyed to the room. The next morning, took a shower, turning the know to H for hot water. The water was cold. It started to warm up and when I had it go through the shower head, it became cold again. When I told the front desk upon check out, they were apologetic and offered compensation, however I declined. They did say they would look into the issue. Unsure if it was my user error or if something else was going on. The toom itself has some stains by the ac unit.
Stayed 1 night in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Steve

Stayed 2 nights in Jul 2024

2/10 Terrible

Wayne

Disliked: Property conditions & facilities
Couldn't get water from faucet of bathtub for shower. Finally got enough for minimum flow shower. I stayed in room 107 very very noisy with elevator noise. One desk clerk told me no rooms I got on Expedia and they had rooms and I booked it and stayed one night. Not a good experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed before the property was as good as it has been in the past.
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Travelled with family
Disliked: Amenities
In hotel room a whole row of electrical outlets did not work. There was an electrical strip with multiple lights, alarm clocks .etc plugged in that were inoperable.
Stayed 1 night in Jul 2024

8/10 Good

Shamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very nice staff, great area. Older hotel, so it has wear and tear. But decent overall
Stayed 3 nights in Jun 2024

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to fix showers!!
Could not get shower to work so called and was informed that sometimes you have to pull real hard to get it to work. I feel the price you pay you should not have to fight to take a shower in the morning. Shower was a handicap shower and there would be no way a handicap person could get the shower to work. Was told next time you just need to call the front desk and have someone come down to room.
Stayed 1 night in May 2024

6/10 Okay

Stacey

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Bonnie

Stayed 1 night in Mar 2024

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities, property conditions & facilities
Not the best to stay at. Rooms outdated, phones don’t work, tv never worked…
Stayed 5 nights in Mar 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024