First when we get to the hotel we cannot enter! We have to walk back two blocks in the street because you must take the room card in other hote, Centro Hotel Ayunl!?? You face to an advise: "you must go to the other hotel, thank you for the comprehension". (Comprehension!?). So if it's raining... doesn't matter. The hotel does not care about it... Getting into the room, guess what, No internet! your laptop/iphone/ipad can connect to it, but the internet doesn't work, so what do we have to do? ta daaa... walk back two blocks in the street to talk to the reception on the other hotel! If it's raining... again, doesn't matter. The hotel does not care about it...
And if the internet is not working at 10p.m., after you come back from an entire day of walking on this wonderful city, the receptionist says: "sorry I cannot do nothing". Ok... As I though, the hotel does not care about it again... At least there was a room available on the other hotel and we spent the night in this other hotel.
CAREFUL WHEN YOU COME TO THIS ARKADIA HOTEL!!!