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City-Pension-Storch

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Photo gallery for City-Pension-Storch

Twin Room, Kitchenette | Private kitchenette | Fridge
Staircase
Triple Room | Living room | Flat-screen TV
Triple Room | Private kitchen | Fridge
Triple Room | Premium bedding, desk, soundproofing, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Im Stavenhof 22, Cologne, NW, 50668
  • Eigelstein Torburg
    2 min walk
  • Musical Dome
    11 min walk
  • Museum Ludwig
    13 min walk
  • Cologne (CGN-Cologne - Bonn)
    20 min drive

Room options

View all photos for Double Room, Kitchenette

Room amenity

Double Room, Kitchenette

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Kitchenette

Twin Room, Kitchenette | Room amenity

Twin Room, Kitchenette

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, desk, soundproofing, rollaway beds

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room | Premium bedding, desk, soundproofing, rollaway beds

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, desk, soundproofing, rollaway beds

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Kitchenette

Single Room, Kitchenette | Premium bedding, desk, soundproofing, rollaway beds

Single Room, Kitchenette

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

About this property

City-Pension-Storch

Guesthouse with 10 restaurants, steps from Eigelstein Torburg
This smoke-free guesthouse features 10 restaurants, a coffee shop/cafe and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
City-Pension-Storch offers 16 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at City-Pension-Storch, you're just a quick walk from Eigelstein Torburg. Enjoy features like free WiFi in public areas, plus 10 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Options for a bite to eat include 10 restaurants and a coffee shop
  • Services include tour or ticket assistance and luggage storage
  • Steps from Eigelstein Torburg and 6 minutes on foot from Church of St. Ursula
  • Cats and dogs welcome for a fee (restrictions apply)
There are 10 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and express check-in are also featured at City-Pension-Storch.

This Cologne guest house is smoke free.

City-Pension-Storch has 10 restaurants on site.

Languages

English, German, Hungarian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 10 restaurants
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at City-Pension-Storch.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City-Pension-Storch
City-Pension-Storch Cologne
City-Pension-Storch House
City-Pension-Storch House Cologne
City-Pension-Storch Guesthouse Cologne
City-Pension-Storch Guesthouse
City Pension Storch
City-Pension-Storch Cologne
City-Pension-Storch Guesthouse
City-Pension-Storch Guesthouse Cologne

City-Pension-Storch Reviews

Reviews

6.4
Rating 10 - Excellent. 22 out of 179 reviews" "
Rating 8 - Good. 51 out of 179 reviews" "
Rating 6 - Okay. 57 out of 179 reviews" "
Rating 4 - Poor. 32 out of 179 reviews" "
Rating 2 - Terrible. 17 out of 179 reviews" "

7.2/10

Cleanliness

6.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Jacinta

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

8/10 Good

JOHN

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight bed.
Just an overnight stay, arriving after 2130. Small room. No breakfast. Some distance from city centre.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

ok
ok
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful. Great location, fantastic city with great variety.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Facility is quite narrow and space is very limited. Doors barely clear the nearby furniture. We brought 3 luggage cases and there were no space at all anywhere to open them all. Amentities are also quite old fashioned. There was a front-facing toilet bowl. The fridge seens to share electrical fuse with the stove as there was a notice saying don't use them both at the same time. The fridge was also off by default and almost spoiled our food the first night. Shower was also very difficult as the curtain had to be carefully positioned to not spill a flood onto the floor outside. After each room service there seems to be a weird unpleasant scent hanging around (don't know what they used) and we had to open the window for an hour to let the smell fade away. Overall is worth the money but would probably pick a better facility next time.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location in that close to old city, main railway station and 3 supermarkets. But down a dark narrow street - not good late at night Towels were changed daily plus bins emptied We wanted accommodation with kitchen facilities so we could cook our own meals. Facilities were minimal and poor.There were 2 hot plates as part of draining board. Fridge could not be used at same time. One large casserole cooking pot and a frying pan were provided. Kettle etc had to be boiled on the floor using an extension lead on floor under the sink. Cutlery fell out of cupboard including "sharp" knife just missing my friend. Opening Fridge door resulted in damaged knuckles. Lighting so poor that we had to use a torch to read by and cook. e
Stayed 3 nights in Dec 2018

8/10 Good

Serisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room close to Eigelstein Torburg.
Well located less than a km from central station and very close to other metro connections. Comfortabe room, good shower and hair dryer. There's no lift.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient to city center
There is not any nearby parking area. Both the faucets of the sink and shower are not working and dirty.
Stayed 1 night in Oct 2018

10/10 Excellent

SUN YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quite, good location staying
If you are trying to be there thru google map, don't search by hotel name, must check by address. If not you should lost. Once you find by address, you should find very sjort and straight way to go. I was using family room, that was in basement but has own bathroom, small kitchen, toaster and coffee machine as well. Extra bed metres also very good and quite area. Satisfied staying here except main door. Hard to open with key and not used to that. Will stay here once will visit cologne again
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
The good: Location is convenient (close to train station and major sights) and staff were pleasant to interact with. Need to improve: Since there is no air conditioning, it would be nice if each room had a fan for guests to use on hot nights.
Stayed 2 nights in Jul 2018

4/10 Poor

Simon, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pretty basic disappointing but nice helpful staff.
It was a room, as basic as it gets, probably more a kin to a room that the dole office would provide to someone down on their luck. Disappointed at the price, I don't think Premier Inn would be too worried. On the plus side, the bed was comfy, it was quiet and if you like hot showers, then you'll love the scorch factor that could be summoned when on full heat. The hotel is also close to the station, cathedral and plenty of places to eat and drink, all within a 5 - 10 minute walk. On the really quite negative side and in no way was the hotel to blame or could have done anything to stop it, on the night we arrived, there was someone no more than 50 yards from the hotel sitting on the floor smoking something that smelt, well, I'll let you figure that out and the following morning, a guy was urinating in the street...charming.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good location, but tiny.
Staff needed to confirm details at both check in and check out with an external source on the phone, when the details were in front of them. No staff at check out. Had to wait 20 minutes for staff member to arrive at work to check out. No elevator. Would be ok if you are a local or light traveller, but not when you have to handle a 30kg bag up 3 flights of stairs. Room was tiny for the cost outlayed. I fully acknowledge that I was in a single room, but I barely had room to open my bag.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Liked: Room comfort
Stayed 1 night in Jan 2018

8/10 Good

Amy-Louise Faulkner

Basic but good location
My boyfriend and I stayed here for the weekend before Christmas to visit the markets and explore the city of Cologne. The location of the hotel was very good (about 10min walk to the Cathedral). We arrived late at night but I had emailed beforehand and checking in was simply collecting the room key. We really didn’t see any staff members at all through the stay. The room was basic and not entirely clean in all the corners. There was a small kitchette and an en-suite. The hotel has thin walls and our room was by the front door so we could here people arriving and leaving. As students we were on a budget and so we didn’t expect much but we weren’t in the room much, only to sleep. Overall it was basic but it suited what we needed and paid for.
Stayed 4 nights in Dec 2017

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Alright you get what you pay for!!
A nice clean hotel, perfectly fine for a few days away looking around the Christmas markets, if you just want somewhere to eat your head and take a shower!! Only thing I’d want to know is all the rooms are off a central stairwell which has a tiled floor, so when other people are clumping up the stairs after having a few drinks, late in the night, maybe they’re slightly unfit aswell, it was very noisy. Just something to be aware of! Having said that, reasonable value for money.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic, perfect holiday for what i wanted. Really nice room and comfortable bed. I really enjoyed the city as well. Everyone was so nice.
Stayed 1 night in Nov 2017

8/10 Good

vic120g, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
located in quiet alley...
room is small. no breakfast. but convenient to have rewe and other grocery shops nearby
Stayed 2 nights in Nov 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip for AVB at Lanxess Arena
Very practical and value for money aparthotel.

2/10 Terrible

Shih Hsiang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refused to entry even I paid in full
I went to the hotel right after my flight. I know I arrived late but on the booking it didn't explain there are any limited time to check in. When I arrive I ring the door bell. A person answered the door but simply lick me out. I explained I have booked a room for 2 nights and I have booking confirmation with me. He said the hotel is fully booked and everyone all checked in. There is no way I will let you in! I said, so you oversold the room and now you tried to kick me out, after I paid. He said there is no possibility you booked the room with us. Now go away. So I paid the room for 2 nights in full. I was forced to walk on a dark street trying to find another place to stay. After I walked 1 mins I was attacked by locals who splash paints on me. They tried to take my jacket off and rob me. I give them few hundred euros and they let me off. Worst experience ever!

8/10 Good

William

Liked: Cleanliness
Disliked: Room comfort
Room was compact but OK. However the TV never worked for the duration of my stay.

2/10 Terrible

Andreas, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience
We arrived to check in and were shown to our room which was not ready so had to wait in the corridor when we were finally able to go in we were shocked as to the size of the room about 10 sq mtrs we put our luggage in but then we could not enter, as we were very tired we stayed the night two single beds pushed together on tiled floor, during the night the beds separated and I fell to the floor. The bath room a shower 600x600 with curtains was dirty with mould growing, the room size was no more than 2 mtrs sq. This room also had a kitchenette but the dishes were dirty upon inspection,. The next morning we complained the next morning about the room and that it did not match the room advertised on the picture we were told that this was the room that we had booked and that we could not rely on the picture but on the description double bed with kitchenette. We told them that we were not happy with that explanation, but they simply did not care. We went out for the day and upon arriving back we told them once again that we were not happy with their explanation and that this was not what we had booked.they still did not care , so we went to our room and booked a hotel in Amsterdam and then Informed them that we had decided to vacate the next day and that we are giving them notice and that we would only pay for two nights we were then informed that the full payment had been withdrawn from our account and that there would be no refund. This must be the hotel from hell. Stay clear fro

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Long weekend break. Beds were comfortable but walls were thin so often woken by other guests. Good stay

6/10 Okay

Alex, Manchester, England

Liked: Cleanliness, property conditions & facilities, room comfort
quite hard to find but decent size apartment room for three of us, we literally only needed somewhere to sleep as we were out the whole time really. when i came to check out there was no one around so had to just leave the key and go

10/10 Excellent

Miguel, Pleasanton,CA

Liked: Cleanliness, staff & service
Nice hotel close to train station
Hotel was close to restaurants and train station. The room was clean and big enough. No heating or cooling system.