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Hotel Sapphire

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sapphire

Interior
Pool
Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Sports bar

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
No. 371, Galle Road, Colombo
  • New Delmon Hospital
    1 min walk
  • Majestic City
    3 min drive
  • Marino Mall
    4 min drive
  • Colombo International Airport (RML)
    22 min drive

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

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About this property

Hotel Sapphire

Colombo hotel in Pamankada West with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Hotel Sapphire offers 44 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Sapphire, you're just a quick walk from New Delmon Hospital. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at The Chinese Golden Palace
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from New Delmon Hospital and a 3-minute drive from Majestic City
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Sapphire. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Colombo hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:00 AM.
The Chinese Golden Palace – This restaurant specialises in Chinese cuisine. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chinese Golden Palace

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 5 per person
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Sapphire Colombo
Sapphire Colombo
Hotel Sapphire Hotel
Hotel Sapphire Colombo
Hotel Sapphire Hotel Colombo

Hotel Sapphire Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 70 reviews" "
Rating 8 - Good. 27 out of 70 reviews" "
Rating 6 - Okay. 14 out of 70 reviews" "
Rating 4 - Poor. 8 out of 70 reviews" "
Rating 2 - Terrible. 3 out of 70 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antonette

Travelled with family and small children
Liked: Amenities
Good and kind care service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front & lobby of the hotel looks appealing, however inside is a different story. The room was dark and not cleaned properly. Only 1 lift was working and very small. Reception staff no form of welcoming guests or smiling. The hotel needs to keep up with maintenance and revamp the place up.
Stayed 1 night in Jun 2024

2/10 Terrible

VISVALINGAM

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Badly maintained with ancient wornout flooring. Stained towel and bed linen. Poor wifi.
Stayed 4 nights in Apr 2024

8/10 Good

Gayathiry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sabaratnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Jan 2024

8/10 Good

SIVAKUMAR

Liked: Cleanliness, staff & service, amenities
Very convenient location for all needs.
Stayed 3 nights in Dec 2023

8/10 Good

Sathiyaseelan

Stayed 1 night in Sep 2023

10/10 Excellent

Angeline

Travelled with partner
Liked: Amenities, property conditions & facilities
All good
Stayed 6 nights in Jul 2023

4/10 Poor

Shamini

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Stayed 2 nights in May 2023

2/10 Terrible

Sachithananthan

Overpromised the facilities. No actual gym or swimming pool. Not a lot of sockets, really old furniture and not clean room
Stayed 3 nights in Apr 2023

10/10 Excellent

Veluppillay

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2023

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Excellent location. Easy to all access. Excellent service by reception, restaurant and housekeeping.
Stayed 1 night in Mar 2023

10/10 Excellent

Akhilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique the bar was fantastic. The staff at the reception was super good.
Stayed 1 night in Nov 2022

4/10 Poor

Sarvalojani

Disliked: Cleanliness, property conditions & facilities, room comfort
Need upgrades
Staff are friendly. Hotel need upgrades. Lobby, Room and elevator need to change the floor. Floor is very dirty.
Stayed 3 nights in Mar 2022

6/10 Okay

Mylashan, Markham

Stayed 2 nights in Mar 2022

8/10 Good

Arul

Liked: Cleanliness, staff & service, amenities
Yes overall I am satisfied tks it was an experience cos I saw no cockroaches well done
Stayed 1 night in Jan 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff
The staff was great. All very helpful from front desk to housekeeping. The room was spacious and comfortable. In room coffee, tea, refrigerator, and tv. Shower was good and hot. Breakfast buffet at additional charge was well appointed with local and western food selection. Hotel had a nice pool that was good since beach was a bit distant but walkable. There were many food places in easy walking from stores, bakeries, food stalls, and restaurants. Area was safe but always be careful. I could easily recommend the Sapphire for leisure, business, or family stays. One must always remember where they are and not compare to home hotles, especially chains. This is not a 5 star but was more than satisfactory for the price. One caveat which is not the fault of hotel; the crows in nearby trees were relentless in sqwaking. Traffic horns made for good competition in volume. Perhaps the hotel could replace windows with newer glass for sound barrier. Otherwise a very nice and well run hotel. I would stay again but ask for a room away from street.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Oct 2019

8/10 Good

Gnanasambander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kumar
Reception was not helpful as I requested Double bed instead twin. He seemed ignorant to my request.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s ok. Only thing there bathroom is so bad. Other than that staffs are good.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
front desk receptionist services very good and room &restaurants Services nice
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained hotel
Poorly maintained hotel. Bathroom and rooms are not clean. Poor services
Stayed 4 nights in Mar 2019