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Hotel Polaris

4.5 star property
VIP Access

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Photo gallery for Hotel Polaris

Couples treatment room(s), body treatments, aromatherapy
Property entrance
Ballroom
Suite, Balcony, Mountain View | Terrace/patio
Suite, Balcony, Mountain View | Living area | 55-inch Smart TV with satellite channels, table football, ping pong

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
8989 N Gate Blvd, Colorado Springs, CO, 80921
  • US Air Force Academy
    ‪8 min walk‬
  • Western Museum of Mining and Industry
    ‪11 min walk‬
  • Great Wolf Lodge Water Park
    ‪6 min drive‬
  • Colorado Springs, CO (COS)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Mountain View

  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mountain View

  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (ADA)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (ADA)

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Living area | 55-inch Smart TV with satellite channels, table football, ping pong

Suite, Balcony, Mountain View

  • Mountain view
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Superintendent)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Superintendent)

  • Mountain view
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View

  • Mountain view
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View (ADA)

  • Mountain view
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mountain View (Partial View)

  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Polaris

Luxury hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a rooftop terrace are on-site. Change of towels is available on request
Hotel Polaris offers 375 accommodations with minibars and a safe. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre, a seasonal outdoor pool and in-room fitness.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
During your stay at Hotel Polaris, you're just a quick walk from US Air Force Academy. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy American cuisine with pool views at Pamelas, one of the property's 3 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with facials, Thai massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and fitness classes
  • Within a 15-minute walk of US Air Force Academy and Western Museum of Mining and Industry
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hotel Polaris offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 26000 square feet (2415 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and gift shops/newsstands are also featured at the luxury Hotel Polaris. Self parking is free. A complete renovation of Hotel Polaris was completed in December 2024.

This 4.5-star Colorado Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
Pamelas – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Doolies – This family restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Aviator Rooftop Lounge – This rooftop bar specialises in Asian cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Thunderbird Bar – Overlooking the pool, this lobby lounge serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 35 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Aviator Rooftop Lounge
  • Doolies
  • Pamelas
  • Thunderbird Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Highchair
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (26,000 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 55.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.90 per accommodation, per night.
  • Service fee: 5.41 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 01 April and close on 30 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Polaris Hotel
Hotel Polaris Colorado Springs
Hotel Polaris Hotel Colorado Springs

Hotel Polaris Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 82 out of 95 reviews
Rating 8 - Good. 9 out of 95 reviews
Rating 6 - Okay. 3 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous property! The common areas are very well appointed to handle large groups for casually visiting. The rooms, although not large, have everything one needs and have wonderful linens and lighting. Only two areas of complaints and they are entirely personal. 1) The coffee pot in room only makes expresso, which was a disappointment to this coffee/tea drinker. 2) No restaurant or room service served food after 10:00, which was a disappointment when we were hungry after our late evening activities. This may be something they change as the season picks up. The highlight was the attentiveness of the staff. I have never received a text at other hotels inquiring when would be a good time to tend to my room when I had the Do Not Disturb sign on the door. Very classy. I must give a shout out to the staff at Pamela’s who accommodated our large and ever changing number in our party. They were very flexible and professional and provided a very memorable night for old friends. We can’t wait to return!
Stayed 1 night in Jan 2025

8/10 Good

Ray Jeven

Stayed 1 night in Jan 2025

10/10 Excellent

Loree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facility and staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was just amazing. The customer service was top tier. The views were breath taking. My daughter enjoyed the flight simulators. The food and drinks at doolies were great. Jack was THE BEST waiter.
Stayed 1 night in Dec 2024

10/10 Excellent

Malisa, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel!

This hotel is amazing. Every single staff member we encountered offered top level service, super friendly. The entire hotel was spotless. The decor is high end and there are lots of food options! We loved our stay and were disappointed we were only here one night. Definitely retuning to stay if ever in the area again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jontarius

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Stayed 1 night in Dec 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 complaint. The hot water for the shower would never get past luke warm.
Stayed 5 nights in Dec 2024

10/10 Excellent

bret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away! Most beautiful luxurious hotel i have ever stayed. The rooms are gorgeous and the veiws are breathtaking! I cant wait to come back. Yes the balcony rooms are worth the money and then some!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

What a great and relaxing stay. The spa was amazing! Location great. Hotel beautiful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was awesome. Maybe not as thrilled with restaurant options. Very high end or hot dogs. Maybe an additional choice somewhere in between.
Stayed 1 night in Dec 2024

10/10 Excellent

HOWARD, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the outside looks like an office building the inside is exceptionally beautiful and peaceful place to stay with nice restaurants and excellent staff to help you.
Stayed 1 night in Dec 2024

10/10 Excellent

Chana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Hotel

What a beautiful new hotel!! It’s been open 3 weeks. Everyone was so friendly. Top notch service from the time you drive up to the door to enter to leaving when you check out. The view out of our room was just stunning.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

10/10 Excellent

Itzel, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff , they have an awesome bar “ The Aviator” the bar staff is also great and very friendly. The views to the mountain are incredible and super specious room !
Stayed 1 night in Nov 2024

10/10 Excellent

Emmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Took my husband to hotel Polaris for his birthday. We only stayed one night but this place has our hearts. The staff was warm, friendly and accommodating and the room was beautiful. The restaurants were amazing and the decor was so cool! Bartenders at all the bars in hotel Polaris were incredible and we had a blast finishing our night off with Kenny at the bar downstairs next to Pamela’s. Will definitely be returning with the kids now that we know it’s a very family friendly and inviting establishment. 10/10 would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday celebration at Polaris

We stayed at the new Polaris hotel last weekend. The hotel is beautiful and we loved all the art and colors chosen. Had a delicious meal in Pamela's, and 2 of our party flew the 737 Max simulator. A great time all the way around!
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful place in a beautiful location. However was given a very partial Mountain View room after booking and paying the price of a mountain room. Was really more of a city view. Very disappointed. Also the Elevator is not centrally located and had to walk the entire length of the hotel to get to our rooms and back. But overall the hotel was very nice with exceptional amenities.
Stayed 1 night in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long Awaited Polaris Hotel

We were very excited to stay in the new Polaris Hotel. The rooms were very nice and clean and new. We loved the decor in the room which reflected the various icons of the Air Force Academy. Every amenity and comfort have been well thought out, and it was first-class! We enjoyed our stay and plan to frequent the hotel again in the near future!
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

It was very nice and two of the servers Luck and Coliene stood out in excellence
Stayed 2 nights in Nov 2024