Tru By Hilton Columbia Greystone

2.5 star property

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Photo gallery for Tru By Hilton Columbia Greystone

Exterior
Lobby sitting area
Fitness facility
Hypo-allergenic bedding, pillow-top beds, individually decorated
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
185 Stoneridge Drive, Columbia, SC, 29210
  • Riverbanks Zoo and Garden
    ‪11 min walk‬
  • Columbia Metropolitan Convention Center
    ‪5 min drive‬
  • University of South Carolina
    ‪6 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mob/Hear Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Columbia Greystone

Hotel with free breakfast, near Riverbanks Zoo and Garden
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a 24-hour front desk are on-site.
Tru By Hilton Columbia Greystone offers 117 air-conditioned accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru By Hilton Columbia Greystone. During your stay, you're just a quick walk from Three Rivers Greenway. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Riverbanks Zoo and Garden and 15 minutes from Fort Jackson
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, an arcade/games room, and a front desk safe are also featured at the business-friendly Tru By Hilton Columbia Greystone. Free self parking is available.

This Columbia hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Columbia Greystone Hotel
Tru By Hilton Columbia Greystone Columbia
Tru By Hilton Columbia Greystone Hotel Columbia

Tru By Hilton Columbia Greystone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1007 reviews
Rating 8 - Good. 212 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trayce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property exterior and interior was clean and well maintained. The room was pleasant, cozy, and comfortable. The hotel staff provided excellent service throughout my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Hubert

Stayed 2 nights in Dec 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style and setting of the hotel is unique and posh. Kid friendly. My only setback was that there was no body wash in the cute container in the shower. Other than that I will come back again
Stayed 1 night in Dec 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night while traveling. Very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Debra

Liked: Cleanliness, staff & service, room comfort
Lamps and noise
Very clean but PLEASE PLEASE put lamps for reading on each side of the bed. The front-staff was very cordial and nice. Also walls must be paper-thin. We could every word from TV from adjoining room. Difficult to sleep
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Not crazy about the bedding and pillows.
Stayed 1 night in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Abtahi

Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro Gomez

Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Stayed 1 night in Dec 2024

6/10 Okay

Dana

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day family trip
Perfect place to stay for a zoo trip staff is nice and friendly rooms are clean the breakfast was great and there is lots of shopping and fun close by this is our second trip staying here and will be back
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Comfortable Very professional Great breakfast Easy off the interstate
Stayed 1 night in Dec 2024

6/10 Okay

Ann

Disliked: Amenities
Average minimal room, the bare necessities, comfortable bed, soft pillows, tv shower, lamp, soap shampoo and lotion, a tepid refrigerator, no coffee, no tea, no ice bucket or snacks. I do recall two paper cups.
Stayed 1 night in Dec 2024

2/10 Terrible

Frederick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No relief for night shift workers
Simple I pre booked for 2 days ,knowing I will miss the 3pm check in because I work night shift. And check in 7am ,well he hotels night shift auditor cancelled a paid booking and I was left in limbo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daneasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safe was very nice the rooms were very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly, and the hotel was immaculate.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandretta

Stayed 2 nights in Dec 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Beautiful hotel. Clean rooms. Coven
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024