2/10 – Ungenügend
Jalen, Meraux
20. Okt. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
For context, i am arriving here at around 11:00pm-12:00am. I initially was staying in room 307 I believe, when I first got into the room, i immediately felt the unwelcome sensation , there was dirt and debris everywhere on the floors, the walls and furniture looked worn and barely cleaned. The area for the sink was dirty as well, the bed sheets were riddled with stains, and the bathroom was not sufficient for someone to bathe in. After discovering all of these hindrances, I took my complaints to the gentleman at the check in counter. He was helpful as he could be for the most part but he seemed unconcerned about my complaints about the room(s). Once I told him about the first room, I asked if I could have a room change, he then gave me a key to the second floor (I have forgotten the room number by now, but it is on the second floor and the last door to the left). Once I got to the second room, it was much worse than the first room, as soon as I opened the door, the door that covers the ironing board and iron where missing, a bug immediately crawled into that space, the AC unit was disgusting, the beds were again riddled with stains, the lamp shades were disgusting and looked as if water spilled on them and was never cleaned up, i did not even have the will to check the bathroom do this room. Once I was shown this, there was absolutely no way I could feel as if I can sleep there for my 4 nights here. I took my key back down the front and told him to just cancel my stay and lef
Jalen
Aufenthalt von 4 Nächten im Oktober 2024
