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IXORA Hotel and Spa

3.0 star property

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Interior
Interior
Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout curtains
Interior
Interior

Reviews

5.0 out of 10

Popular amenities

  • Gym
  • Spa
  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Conway Road, Conwy, Wales, LL32 8QE
  • National Trust's Bodnant Garden
    ‪11 min drive‬
  • Eryri National Park Visitor Centre
    ‪16 min drive‬
  • Swallow Falls
    ‪18 min drive‬

Room options

View all photos for Twin Room, Valley View

Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Valley View

  • Valley view
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Accessible Room

Queen Accessible Room | In-room safe, desk, laptop workspace, blackout curtains

Queen Accessible Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Suite

King Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains

King Deluxe Suite

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Twin Room Woodland View

Twin Room Woodland View | In-room safe, desk, laptop workspace, blackout curtains

Twin Room Woodland View

  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Valley View

Double Room, Valley View | In-room safe, desk, laptop workspace, blackout curtains

Double Room, Valley View

  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Junior Suite

King Junior Suite | In-room safe, desk, laptop workspace, blackout curtains

King Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for King Room Woodland View

King Room Woodland View | In-room safe, desk, laptop workspace, blackout curtains

King Room Woodland View

  • Park view
  • Sleeps 3
  • 1 Double Bed

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About this property

IXORA Hotel and Spa

Hotel with a full-service spa, near Eryri National Park
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and laundry facilities. Change of towels is available on request
IXORA Hotel and Spa offers 106 accommodations with a safe and a hairdryer. This Conwy hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
£25.00 pp for 2 hour spa experience has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.
During your stay at IXORA Hotel and Spa, you'll be within walking distance of Eryri National Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with facials, massages or body treatments at £25.00 pp for 2 hour spa experience
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Eryri National Park and 14 minutes from Conwy Castle
  • Pets welcome for a fee
IXORA Hotel and Spa offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly IXORA Hotel and Spa also features spa services, laundry facilities, and a lift. Free self parking is available.

This 3-star Conwy hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

IXORA Hotel Spa
IXORA Hotel and Spa Hotel
IXORA Hotel and Spa Conwy
IXORA Hotel and Spa Hotel Conwy

IXORA Hotel and Spa Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

10/10

Cleanliness

5.0/10

Staff & service

10/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Weekend trip
Me and my partner stayed here after hiking Snowdon. The rooms are just perfect! So clean and very nice. Nice bar/restaurant area although it is quite expensive and the staff in the restaurant were a little slow. Good was great though. Everyone was friendly. We also used the spa which was so worth it. Definitely will be back, so happy with our stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Myung Bae

Disliked: Staff & service
Let me get refund of this hotel charge
I need to get whole refund. It was canceled at my presence at the hotel upon agreement with the General Manager of the hotel on the day of lodging because they cannot meet my requirement of a bathtub-room and asked additional fee of 80 pounds for the room having a bathtub in bathroom. After a long distance run that afternoon, my leg muscles were sore and I suddenly changed the hotel I was staying at to find a hotel with a spa nearby to treat it. 1. When I arrived at the hotel at 7pm. I found the paid-spy was closed at 6pm(The hotel never inform in advance of this information of opertion tine and paid admission). I chose the hotel to sooth my body but it was impossible. 2. The 2nd option is to submerse my body into a hot bath. But they propose me charging an additional 80 pounds for a room upgrade for guests who want a room with a bathtub.- If the hotel ignored the needs of guests who want a bathtub and changed all of the regular rooms into only shower rooms, they should also inform it in advance. After arriving at this hotel, I understand that it is not the fault of the guest because they cannot meet the needs of the guests who ask for their preferences; spa or bathtub-room. It is the fault of the hotel due to the lack of facilities. 3. As I left after discussion with the GM of the hotel (I never opened any door of the hotel !!) and he agreed my cancellation immediately. So, I need get back my money from you.
Stayed 1 night in Mar 2025