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Four Seasons Hotel Macao

5.0 star property

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Photo gallery for Four Seasons Hotel Macao

Exterior
1 bedroom, hypo-allergenic bedding, down duvets, minibar
Lobby
Body treatments, aromatherapy, Swedish massages, Thai massages
5 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking included
  • Breakfast available
  • Spa

Explore the area

Map
Estrada Da Baia De N. Senhora, Esperanca, Sn, Cotai
  • Cotai Strip
    ‪1 min walk‬
  • Venetian Macao Casino
    ‪2 min walk‬
  • City of Dreams
    ‪7 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premier Room, 1 King Bed

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 1 Bedroom (Ambassador)

  • 167 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite, 1 King Bed

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room, 1 King Bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms (2 King Beds)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Royal Suite, 2 Bedrooms (2 King Beds)

  • 190 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite, 2 Bedrooms (1 King Bed and 2 Double Beds)

Royal Suite, 2 Bedrooms (1 King Bed and 2 Double Beds) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Royal Suite, 2 Bedrooms (1 King Bed and 2 Double Beds)

  • 190 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Superior Room, 1 King Bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite, 2 Double Beds

  • 90 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite, 1 King Bed

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

W Macau - Studio City

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (457)
The price is CHF 168
for 1 room
includes taxes & fees
11 Apr - 12 Apr
W Macau - Studio City

About this property

Four Seasons Hotel Macao

Luxury hotel with 4 restaurants and 5 outdoor pools
This hotel features 4 restaurants, 5 outdoor pools and a full-service spa. Free valet parking and a free area shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site.
Four Seasons Hotel Macao offers 360 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 42-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Cotai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, Access to hot tub and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 14 treatment rooms. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Four Seasons Hotel Macao. During your stay, you're just a quick walk from Cotai Strip. Free valet parking, a free area shuttle and 5 outdoor pools are available.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, reflexology or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Cotai Strip and Venetian Macao Casino
  • Free local-area shuttle service
Four Seasons Hotel Macao offers its guests a full-service spa, 5 outdoor swimming pools, a 24-hour health club, and Access to hot tub. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A business centre and limo/town car service are available. A children's pool, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Macao. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Four Seasons Hotel Macao has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MOP 416 for adults and MOP 208 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 575.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MOP 416 for adults and from MOP 208 for children
  • Rollaway bed fee: MOP 575.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Four Seasons Hotel Macao Cotai Strip
Four Seasons Macao Cotai Strip
Four Seasons Macao Strip
Four Seasons Hotel Macao Strip
Four Seasons Hotel Macao Hotel
Four Seasons Hotel Macao Cotai
Four Seasons Hotel Macao Hotel Cotai
Four Seasons Hotel Macao at Cotai Strip

Four Seasons Hotel Macao Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 842 out of 1040 reviews
Rating 8 - Good. 165 out of 1040 reviews
Rating 6 - Okay. 18 out of 1040 reviews
Rating 4 - Poor. 7 out of 1040 reviews
Rating 2 - Terrible. 8 out of 1040 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

WING TO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have experienced. The hotel is beautiful with the grand lobby with double staircases. Very elegant and perfect for weddings especially. The staff are amazingly knowledgeable friendly and kind and caring. The amenities are also top notch with spa included with sauna wet and dry ones. Snacks of almond cookies apricots and hot jasmine or seasonal tea is offered for us to enjoy the experience. I can’t express how satisfied we were at this beautiful resort.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sarrah

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most excellent service from the guest relations staff and front office counter staff...My family and I thoroughly enjoyed our stay in the Four Seasons Hotel..👍👍 Breakfast at the hotel's Belcancao restn is really special - food, ambience and service are just great...
Stayed 4 nights in Oct 2024

10/10 Excellent

KIM

Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon, Seattle

Liked: Amenities
Good
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hirofumi

Stayed 1 night in Jun 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and all staffs vert polite!! But I wonder if there’s a washlet toilet and more box tissues in the room would be better !! Indeed, really appreciate the help and coordination by Edmond Ho from reservation. Very helpful even I asked for help to check my lost item after left hotel!!!
Stayed 1 night in Jul 2024

8/10 Good

Tsz Chui

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently had an outstanding stay at the Four Seasons hotel in Macau. From the moment we arrived, the service was exceptional. The friendly and caring receptionist greeted us warmly and even presented us with a greeting card, which was a thoughtful personal touch. The butler also went above and beyond, bringing us a platter of fresh fruits and chocolates to welcome us to our room. Later during our stay, when I had a personal need arise, the receptionist quickly and discreetly provided me with the necessary items, demonstrating their commitment to anticipating and meeting their guests' every need. The overall experience at the Four Seasons Macau was simply the best. The combination of the luxurious accommodations, gourmet dining, and world-class service made this the ideal hotel for our holiday. However, the only downside was that the pillows and bed were a bit too soft for our liking. We would recommend the hotel replace their bedding with a firmer option. I would still highly recommend the Four Seasons Macau to anyone looking for an unforgettable stay. The exceptional service and amenities more than make up for the slightly soft bedding.
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

Travelled with group
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable!
We had a wonderful one night stay. There are many small touches that make up the great experience. Upon check-in, my two teenage kids got a soft toy each. yes, they still love soft toys! The reception lady escorted us to our room which was upgraded to a deluxe one. She showed us where the hair dryer and other important amenities were and took our other requests too. A Chinese tea set was sent to our room and after we came back from our shopping/dinner, we found a snack set and fruit basket on the table. My girl was over the moon! A soap bar was also given. It smells exactly like the shower gel in the bathroom. I found a firm pillow and a memory foam pillow in the wardrobe, giving me a better night sleep. Everything was perfect, even the checkout when the reception lady (Kelly) gave us a tote bag as a goodbye gift. Impeccable service!
Stayed 1 night in Jun 2024

10/10 Excellent

akiva

Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I vowed to come back to Four Seasons again soon if only for the customer experience we have had. Amazing staff.
Stayed 1 night in May 2024

10/10 Excellent

Erin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here was really friendly and attentive. The shuttle driver was the only staff that was soso, he dropped us off at the wrong ferry terminal. The rooms at the Four Seasons were beautiful.
Stayed 2 nights in May 2024

10/10 Excellent

Minying

Travelled with family
Liked: Cleanliness, amenities
Professional staff
Stayed 1 night in May 2024

10/10 Excellent

Yuanchun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Staff were very helpful and location is perfect
Stayed 3 nights in Mar 2024

10/10 Excellent

Shukshin

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Four Seasons Macao, especially due to Miss. Jovy’s warm welcome and thoughtfulness throughout our stay.
Stayed 1 night in May 2024

6/10 Okay

Jannie

Travelled with partner
Liked: Cleanliness, staff & service
Property is beginning to show signs of wear and tear. Got a non smoking room but clearly there has been smoking in there because it smelled smoky. Hotel not as modernized with electronic amenities. For example : No USB chargers and shades are not controlled remotely. I did like the big bathroom especially the tub. Bed was comfy and towels are plushy as usual.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super comfortable, clean and welcoming as you’d expect with a four seasons hotel. The thing that really sets it apart is the service and the behaviour of the staff who could not have been more helpful and polite.
Stayed 2 nights in Mar 2024

8/10 Good

paulo

Stayed 1 night in Mar 2024