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Atlantis Hostal

3.0 star property

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Lobby sitting area
Lobby
Terrace/patio
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Lucrepata D - 1, Cusco, Cusco, 84
  • Cusco Cathedral
    ‪11 min walk‬
  • Plaza de Armas
    ‪12 min walk‬
  • San Pedro Market
    ‪5 min drive‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Room

Family Room | Premium bedding, down duvets, in-room safe, desk

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Large Single Bed, 1 Single Bed and 2 Queen Beds

View all photos for Triple Room

Premium bedding, down duvets, in-room safe, desk

Triple Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Twin Room

Twin Room | Premium bedding, down duvets, in-room safe, desk

Twin Room

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | Premium bedding, down duvets, in-room safe, desk

Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, down duvets, in-room safe, desk

Single Room

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

About this property

Atlantis Hostal

Family-friendly hostal with rooftop terrace and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hostal. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and coffee/tea in a common area.
Atlantis Hostal offers 16 accommodations, which are accessible via exterior corridors and feature a safe and free toiletries. Beds feature down duvets and premium bedding. 28-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Cusco hostal provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Atlantis Hostal, you're just a quick walk from Plaza San Blas. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • 12 minutes by foot from Plaza de Armas and a 5-minute drive from San Pedro Market
  • Airport, train station pick-up and theme park shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An area shuttle within 200 metres, a theme park shuttle and a round-trip airport shuttle are available for a fee. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly Atlantis Hostal. The hostal can provide concierge services and limo/town car service.

This 3-star Cusco hostal is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:00 AM.
Atlantis Hostal has a restaurant on site.
24-hour room service is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 200 metres
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: PEN 10 for adults and PEN 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bowling alley
  • Library
  • TV in common areas

Family friendly

  • Bowling alley
  • Free babysitting
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 9 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 23 March and 31 March.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Atlantis Hostal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PEN 30 per night for guests aged under 20 years old staying between 1 January and 28 December
  • Cash Breakage deposit: PEN 50 per night for guests aged under 29 years old staying between 1 January and 31 December
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PEN 10 for adults and from PEN 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Atlantis Hostal offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20527433542

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Atlantis Hostal.

Property is also known as

Atlantis Hostal Cusco
Atlantis Cusco
Atlantis Hostal Cusco
Atlantis Hostal Hostal
Atlantis Hostal Hostal Cusco

Atlantis Hostal Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 118 reviews
Rating 8 - Good. 55 out of 118 reviews
Rating 6 - Okay. 26 out of 118 reviews
Rating 4 - Poor. 8 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Cold rooms
Stayed in a private room with a double bed and private shower. Hotel room was cold, even in the afternoon. Blankets were free to rent but they charged 20 soles for a space heater. Service was slow but 10 minute walk to Plaza de Armas was convenient.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was clean but nothing really different than other hostels.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms aren’t well sealed to ensure bugs don’t get in. The bedsheets/pillows looked like they’d been cleaned but were covered with hairs & stains. There is no AC and the room was freezing but they provided heavy blankets which did the trick. The caretakers had dogs which barked late into the night. But the caretakers were very nice, friendly and helpful. Breakfast not worth attending. The room was a good size, hot water worked, so that was a plus.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and accommodating. Breakfast was not the best but it was sufficient.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Neat, clean & well located. Pamela was great at check-in.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful upon late check in and the rooms had everything we needed for a uick over night stay.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for about 5 nights. The staff was very courteous and helpful. They made me feel very comfortable and accommodated my weird requests. The location is 10 min walk to the main square. Along the way you'd cross mercado San blas and the San blas plaza. It's a quiet spot yet not too far from all the action if that's what you want. There are bodegas, a pharmacy, laundry and bakery within 1 block of the location. I would recommend this hostel.
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very plain hotel, definitely not a 3-star one. good loction
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
No TV and no promised transport to the airport, one day without water
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
When you pay the hotel by Expedia they offer you a 1 free ride from/to airport. Once we arrived to hotel they charged us again the taxi, even tough we show them our reservation and ticket where it says it is included, also, I have sent emails and they did not replied back. It was so frustrated since we are double paying for a service and they don’t even answer properly.
Stayed 2 nights in Nov 2018

8/10 Good

Sunshine, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a great view and close to San Blas. The staff were really friendly and also elped us book tours. He only issue we had was the very cold room but we were able to rent a heater for a charge. I would recommend booking a heater. Also bring a portable hair dryer if you need one. You can borrow one from front desk but it's usually used by others. Great hostel otherwise and nice breakfast.
Stayed 3 nights in Sep 2018

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
Noisy Rooms. Had a hard time sleeping due to noise coming from the streets and reception area. Clean rooms and comfortable beds.
Stayed 3 nights in Aug 2018

6/10 Okay

octavio

Liked: Cleanliness, staff & service
Disliked: Room comfort
To good to be truth
I am disappointed with the description of room amenities from hotels.com, it was nothing like you said it will be, it was to good to be truth and it was, the hostel is as many are, very basic with friendly service and cheap rates. The employees are very nice and they tried their best to help. Maybe hotels.com should check the description of the rooms by asking for pics from the hotel s actual rooms.
Stayed 4 nights in Jun 2018

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be staying again!
This was our first time in Cusco and chose this hotel at random. Location is only 15 minute walk to Plaza de Armas. The staff tried really hard to thoroughly communicate with us. Gave us tips where to shop and eat. All staff were very friendly and helpful. They helped us to feel comfortable in a new place. We will be staying here against our next visit!
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, clean and comfortable beds. Very nice staff. Would stay here again. Good price
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great views of the City
Only a 10 minute walk to Plaza San Blas but a great hotel in a quite working class neighborhood. Really good value for the money.
Stayed 4 nights in Nov 2017

8/10 Good

Ellen, Tampa FL

Liked: Cleanliness, staff & service, room comfort
Nice, quiet hotel away from the old-city hubbub
Very accommodating staff. Quiet neighborhood, away from the old town Cusco noise and traffic. Comfortable room, but the optional in-room heater is a MUST for folks who don' like to get cold in the Cusco winters.
Stayed 4 nights in Jul 2017

8/10 Good

Denise, Quito

Liked: Cleanliness, staff & service, room comfort
Friendly staff. Close to central park, secure
Friendly staff and ready to support any requirement. Clean and confortable rooms. Breakfast was ready at 5am for early check out.
Stayed 2 nights in Aug 2017

6/10 Okay

Andrea, New Braunfels, TX

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dishonest reception manager
Reception wouldn't honor free airport transfer on orbitz reservation until call to orbitz resolved it. (He actually told Orbitz his error was because he had two reservations under the same name and he was looking at the wrong one.) The hotel gave me a 2 bed room so a friend and her two little boys could stay with me because the national teacher strike prevented them from getting home. However after the Orbitz call, he retracted and made them leave late at night to get another hotel. Rude and inhospitable. He even pretended not to understand my spanish. All people in Peru were so nice and this man, Miguel, was nasty to us.
Stayed 1 night in Jul 2017

8/10 Good

janet, Rockford, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from busyness of the Plaza. Pleasant 10 minute walk into city center if you can keep yourself from stopping to shop or observe the sites. Staff very helpful (supplied map of area, areas to avoid, arranged taxi to airport, stored luggage after check out, etc.) Light breakfast and they will make you eggs for small charge.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff :) walking distance to the centre and the room is in great condition
Stayed 1 night in Jun 2017

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very friendly staff, clean, comfortable beds. Breakfast was a bit plain, location was a little out of town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Friendly employees. Would recommend to others.

10/10 Excellent

Lore, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff, Clean Amenities, Close 2 Center
If I visit Cusco again, I will definitely stay in this hotel. It is located at around 10 minutes driving distance from the Cusco center. It provides wifi, daily room service, the staff was very professional, friendly, and helpful 24/7. The place is clean and located in a very safe area. It includes a healthy breakfast with a variety of choices. It had natural juices, fresh fruits, cheeses, hams, Peruvian cereals, and Coca Tea. I loved it and the price was very good.

10/10 Excellent

Hannah, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really great, spacious, clean room beautiful patio/common area fast and cheap laundry service kind and helpful staff VERY safe - loved the locked front door great area, 12 minute walk to plaza de armas and lots of bodegas around for snacks and water beautiful shower (loved the blue glass doors!!)