8/10 Good
Artemio
Business traveller
25 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I was a bit uncomfortable about the way the staff watched me while having breakfast. The food was very good and the happy hour food was excellent.
The room was very spacious and clean.
I did have an issue with changing the dates of my stay and the ability to get a credit. However, I think this was an Expedia issue rather than a hotel issue. The hotel staff informed me it wouldn’t be an issue at check in but Expedia was required to make the change. When I engaged Expedia they indicated an issue with their system and they were unable to help me. In the end, the hotel did provide me the credit, even though Expedia said they couldn’t help me with getting the credit.
My recommendation is to book directly with the hotel rather than through Expedia as they are willing to work with you if you need to make changes to your reservation. This is based on what I experienced in this specific instance.
Overall hotel was great, very clean rooms, with great food, and plenty of great shopping in the area. I will be staying there again and booking directly with the hotel staff.
Artemio
Stayed 7 nights in Jan 2025