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Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel

Exterior
Exterior
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2001 E President George Bush Hwy, Plano, TX, 75074
  • CityLine
    20 min walk
  • Collin Creek Mall
    4 min drive
  • Eisemann Center for the Performing Arts
    5 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    30 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Single Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Single Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior
Holiday Inn Express & Suites Dallas – Plano North, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (680)
The price is CHF 74
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express & Suites Dallas – Plano North, an IHG Hotel

About this property

Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel offers 122 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of CityLine. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes tennis courts and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from University of Texas at Dallas and 8 minutes from Plano Convention Center
Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel. Free self parking is available.

This Plano hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson

Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 965 reviews" "
Rating 8 - Good. 204 out of 965 reviews" "
Rating 6 - Okay. 58 out of 965 reviews" "
Rating 4 - Poor. 24 out of 965 reviews" "
Rating 2 - Terrible. 44 out of 965 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rituraj, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Khurram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It seems to be well maintained and clean.
Stayed 1 night in Aug 2024

8/10 Good

Santanu

Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and staff were very helpful and attentive. Breakfast every morning was delicious. The housekeeping staff took the time to make sure my accommodations were no unnoticed. Very well kept and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, friendly staff and just what I needed for this trip
Stayed 2 nights in Aug 2024

8/10 Good

Parkavi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Nghia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

6/10 Okay

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alma Alaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jose G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient when visiting family in Richardson
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Liked: Staff & service, property conditions & facilities
Spacious rooms a clean
Stayed 2 nights in Aug 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Celina, Hesston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and a very nice breakfast provided. I hoped to get new towels put in our room, but it wasn’t tended to each day. We got back late so didn’t want to bother the front desk for new towels. Would have been nice if they had just taken care of it without asking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool was tiny and very cold.
Stayed 1 night in Jul 2024

6/10 Okay

Ahmet Kerim

Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to visit family.
It was a great stay. Everything was just perfect. Wish they had a EV charger. There are 6 Hotels beside each other on that strip but none of them had one.
Stayed 5 nights in Jul 2024

10/10 Excellent

MARLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed numerous times at this hotel and I've never had a problem. Great location. The staff is very friendly and welcoming.
Stayed 7 nights in Jul 2024

4/10 Poor

Leah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Don't pay extra for handicapped accessible rooms.
I reserved a handicapped accessible room which are usually large enough to get a wheelchair into the main areas of the room, such as the bathroom. Looking at their pictures, there were bars in the bathroom, in the shower and beside the toilet. The toilet was so low to the floor that I had to get help getting up. It was not a handicap height toilet. There were no bars. The tub was tiny and no bars.The photos online showed a chair with an ottoman that I planned to sleep on because hotels don't take the fact that handicapped means you can't jump up onto a bed that sits 45 inches off the floor. There was no comfy chair and ottoman. I got no sleep as I spent the night in my wheelchair trying to sleep. I was charged $50 extra upon check in and told it would be refunded after my stay. Since when do you pay a deposit to stay in a hotel? No I didn't take a pet so the deposit wasn't for a pet. I paid for an accessible room and what I got was a plug in flashing light that went off when someone rang the door bell. Why should I have to pay more for an accessible room if I can't sleep on the bed, use the tub, or get up off the toilet. I am still in pain because of this stay. I cried because the hotel industry and this hotel have no clue that for the most part, mobility handicaps limit the person's ability to get way up on a bed, up from a tiny, low commode or out of a tub with no bars. Roll in showers are so much better and easier. It was miserable.
No bars or shower stool as shown in their photos.
Beds were 40 inches wide. Not a queen as reservation states. About 40 inches from floor to top of bed.
Not a mobility accessible commode.
Stayed 1 night in Jul 2024

10/10 Excellent

Tracee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Stayed here for three nights while in town for a business meeting. Had an amazing stay! The breakfast area was very nice. Loved the cinnamon rolls! Everyone I encountered was very kind. It was nice to be recognized as I was coming and going with a “Have a great day” or “Welcome back.” I would recommend to anyone staying on the area. My only complaint would be the indoor pool wasn’t heated. It was very cold so I only went in once during my trip.
Stayed 3 nights in Jul 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Fabrizio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas y las almohadas estuvieron realmente muy cómodas. Hubo un par de inconvenientes con la ducha pero nada grave. Es un cómodo hotel. Recomendable!
Stayed 8 nights in Jul 2024

4/10 Poor

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024