Hyatt Place Dallas/Grapevine

3.0 star property

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Photo gallery for Hyatt Place Dallas/Grapevine

Exterior
Premium bedding, down duvets, desk, laptop workspace
Premium bedding, down duvets, desk, laptop workspace
Interior entrance
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
2220 W Grapevine Mills Cir, Grapevine, TX, 76051
  • Grapevine Mills Mall
    ‪13 min walk‬
  • LEGOLAND® Discovery Center
    ‪13 min walk‬
  • Gaylord Texan Convention Center
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed (High Floor)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Dallas/Grapevine

Hotel with free breakfast, near Grapevine Mills Mall
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Dallas/Grapevine offers 125 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hyatt Place Dallas/Grapevine gets high marks from our customers. During your stay, you'll be within walking distance of Grapevine Mills Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 13 minutes by foot from Grapevine Mills Mall and a 4-minute drive from Gaylord Texan Convention Center
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Dallas/Grapevine offers its guests an outdoor pool and a 24-hour fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Dallas/Grapevine. An area shuttle within 3 mi and A roundtrip airport shuttle (available on request) are free. Free self parking is available.

This 3-star Grapevine hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Dallas/Grapevine offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Dallas/Grapevine
Hyatt Place Hotel Dallas/Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Grapevine
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas Grapevine
Grapevine Amerisuites
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine

Hyatt Place Dallas/Grapevine Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 609 out of 1148 reviews
Rating 8 - Good. 284 out of 1148 reviews
Rating 6 - Okay. 157 out of 1148 reviews
Rating 4 - Poor. 56 out of 1148 reviews
Rating 2 - Terrible. 42 out of 1148 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
breakfast was good, room nice. Hotel had 2 elevators. One was never open and the other was out of service including when we were leaving and had to make several trips up and down 4 stories to get all our luggage down.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
For the price point, this place is clean and comfortable and within a short distance of popular tourist areas. The only frustrating thing about our stay was the problem with the elevators during our stay. When we arrived, one of the elevators was already marked off with a closed sign for repairs. After checking in, we go to get on the open elevator , and after clicking any button that we could, we could not get the elevator going. So then we go to the front desk and tell them and they said that they would reset it even though they have already had to for the day. Of course, this is kind of nerve-wracking but we didn't want to carry our suitcases and kid to the 5th floor. When we woke up the next day for the breakfast (which was kinda lack luster), I pressed the button to go down. Nothing happened and there was no sign saying otherwise. I used the stairs and when I came down, the other guests were talking about the elevator being completely down and needing to be fixed. I understand that things happen and things need to be fixed, but this was obviously a problem that was happening prior to our own arrival. There were so many older couples that were having to make their way down stairs that shouldn’t have had to. I just wish management would have addressed this all earlier —- and clearer to their guests
Stayed 1 night in Jan 2025

10/10 Excellent

Bill

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything went smoothly when the sole operating elevator went down in the night sometime and wasn't brought back up til around 9:30 a.m. Had to walk down six flights, then back up.
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Stayed 2 nights in Jan 2025

4/10 Poor

Aurelia L., Oxon Hill

Liked: Cleanliness
Disliked: Property conditions & facilities
The communication between the hotel and the shuttle driver was in-existent; the elevators kept shutting down; the food for breakfast was mediocre.
Stayed 6 nights in Jan 2025

10/10 Excellent

Katherine, Fort Buchanan

Great service
Stayed 1 night in Jan 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay and friendly
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Marco

Stayed 2 nights in Dec 2024

10/10 Excellent

Charles, Blytheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sylvia

Stayed 4 nights in Dec 2024

4/10 Poor

Angela

Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marion

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly
Stayed 2 nights in Dec 2024

2/10 Terrible

Hirut

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like about this place.
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Stayed 2 nights in Dec 2024

6/10 Okay

Anelize

Rooms carpet and decor are too old with a musty smell.
Stayed 1 night in Dec 2024

2/10 Terrible

Luisa

Travelled with family, Travelled with family and small children
Both our beds comforters were what it looked to us like mold I spoke to the general manager he was very polite and helpful helped us checked out right away. There was a cleaning lady who came to the room all mad and worry took one of the comforter and left later we were told they goose feathers but they didn’t let us see when they were cutting it open.
Stayed 2 nights in Dec 2024

8/10 Good

Andres

Stayed 2 nights in Dec 2024

4/10 Poor

Blessilda

Stayed 2 nights in Dec 2024

2/10 Terrible

Bridgette

They gave my room away for five people and I had to take a smaller room for the same price
Stayed 1 night in Dec 2024