Along with laundry facilities, this smoke-free motel has a 24-hour front desk and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Plano Inn & Suites offers 112 accommodations with free toiletries. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit.
Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.
During your stay at Plano Inn & Suites, you'll be within walking distance of The Main Event. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
Free WiFi
Free self-parking
Amenities include laundry facilities, multilingual staff and a lift
14 minutes by car from Galleria Dallas and 9 minutes from University of Texas at Dallas
Plano Inn & Suites offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Self parking is free.
This Plano motel is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Family friendly
In-room full-sized refrigerator/freezer
In-room microwave
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower/bathtub combination
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Full-sized refrigerator/freezer
Microwave
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Plano Inn & Suites Motel
Plano Inn & Suites Plano
Plano Inn & Suites Motel Plano
Plano Inn & Suites Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 45 out of 146 reviews
10 - Excellent
45
Rating 8 - Good. 28 out of 146 reviews
8 - Good
28
Rating 6 - Okay. 20 out of 146 reviews
6 - Okay
20
Rating 4 - Poor. 8 out of 146 reviews
4 - Poor
8
Rating 2 - Terrible. 45 out of 146 reviews
2 - Terrible
45
6.2/10
Cleanliness
6.4/10
Staff & service
5.6/10
Amenities
6.0/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
2/10 Terrible
Eric
2 Dec 2024
Disliked: Staff & service
This was the worst hotel I've been to in my lifetime and I've been there 45 years you never come back here.
Eric
Stayed 1 night in Nov 2024
8/10 Good
Sarah
9 Nov 2024
Sarah
Stayed 1 night in Nov 2024
10/10 Excellent
Syed
Travelled with family
19 Oct 2024
Liked: Cleanliness, staff & service
Over all is fine but room service is not professional service.
There was roaches all in the bathroom and mold in the ceiling of room 214 and the faucet wouldn't stop dripping. The fire alarm was in the drawer. The top cover had a smell like ot hasn't been washed.
There were several maintenance issues sited on property, running toilets, clear signs of ceiling/roof leaks, peeling and chipped paint in waiting areas, halls, and room.
Staff also gave my a key-card and told me it was for room 226. The key-card did not work in the door for 2 reasons, 1) There was still someone staying in that room, and 2) I was told the wrong room by staff. I was supposed to be staying in 228. I actually disturbed the person staying in room 226 due to me trying the key-card 4 times and trying to open his door.
So we stayed here because they advertised as a pet friendly hotel. After a very long day of driving we checked in around 1:30 AM. The late night desk clerk took our information, checked us in and gave us a room. I got about 3 hours of sleep and left to work around 5:45 AM. Around 9:00 AM I get a call from my wife saying she was scared because the hotel had been calling her and screaming at her, saying she had a dog in the room, then banged on the door and walked right in while she was getting ready for her shower. Fortunately, my dog is a very protective Malinois who made him think twice about his life choices and he left. Obviously, my wife was very very upset and I of course rushed back and confronted the front desk staff. They admitted everything to my face and said that we had not told them we had a dog. I replied that it's not my responsibility to know what to tell them and what not to tell - if they need additional information they need to ask and they did not so this is a training issue and they need to train their employees better, not scream at guests and barge in on them in a state of undress. I called the police who came to investigate and told me THIS IS NOT THE FIRST TIME this has happened. We immediately left and booked a different hotel.
I cannot stress enough how you should not come to this hotel. Had my dog not been there to protect my wife who knows what would have happened next. Please, for your own safety and well being, do not come here.