Our family of 5 stayed here 4 nights in Aug and sadly it was not the best experience.
We arrived late after a 5-hr flight delay and upon entering the home, there were two large roaches in the kitchen area. Being from FL, we are no strangers to roaches and know that at times this happens. However, the next morning in broad daylight, there was another roach brazenly going for a food item on the counter. Then in the evening yet another in the master bedroom that crawled on my shoe as I was trying to get it. We saw nymphs too, which is indicative of a larger issue than just a few roaches that wandered into a home. Needless to say, seeing several roaches a day in the home made for an unpleasant experience.
Aside from this, most of the upholstery was in need of cleaning. There were visible stains/soiled spots on the rug, dining room chairs, sofa, and bedroom throw pillows. Our teenagers, who tend to be less mindful of these things, were even commenting on the lack of cleanliness of the upholstered items.
On a positive note, the property manager Renee was super responsive and validated our feelings about the situation. She indicated that pest service was scheduled the day of our departure to address the issue. She also agreed to reimburse the roach bait/spray I purchased. In the end, the owner agreed to refund one night, although I am still awaiting both refund checks in the mail as of this review.
If these two main issues were fixed this house would be really great.