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Tru by Hilton Garland Richardson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Garland Richardson

Lobby
Lobby
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
5055 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    3 min walk
  • Hawaiian Falls Garland
    2 min drive
  • Firewheel Town Center Mall
    3 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    34 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Garland, an IHG Hotel

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1061)
The price is CHF 80
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Garland, an IHG Hotel

About this property

Tru by Hilton Garland Richardson

Hotel with free breakfast, near Firewheel Golf Park
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Tru by Hilton Garland Richardson offers 91 accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a shower and complimentary toiletries.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Garland Richardson. During your stay, you're just a quick walk from Curtis Culwell Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Firewheel Golf Park and 11 minutes from Lake Ray Hubbard
  • Cats and dogs welcome for a fee
Tru by Hilton Garland Richardson offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. The business-friendly Tru by Hilton Garland Richardson also features gift shops/newsstands, coffee/tea in common area, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Garland hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Garland Richardson Hotel
Tru Hilton Richardson Hotel
Tru Hilton Garland Richardson
Tru Hilton Richardson
Tru by Hilton Garland Richardson Hotel
Tru by Hilton Garland Richardson Garland
Tru by Hilton Garland Richardson Hotel Garland

Tru by Hilton Garland Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1004 reviews" "
Rating 8 - Good. 203 out of 1004 reviews" "
Rating 6 - Okay. 100 out of 1004 reviews" "
Rating 4 - Poor. 55 out of 1004 reviews" "
Rating 2 - Terrible. 54 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

LaShae

Travelled with family and small children
Every year for the past 3 years I stay here when visiting my family. This is my bad experience. Upon arrival water pressure was very very low could barely wash hands, toilet was broken and kept breaking after every 3rd use figured out how to fix in the back. Management did fix it the first time immediately when reported. The hot tub was just as cold as the regular pool which is another reason I usually book here. Ice machine had no ice every time I tried to use it. The pool table had all broken pool sticks. Pancake maker kept breaking. Just overall wasn’t the usual great stay I’m used to experiencing. Hopefully next time will be better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Merceydez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jacob

Travelled with family
Liked: Amenities
If you like warm coffee and noise, this is your place. People using the walks as drums next to us. Loud tv playing. Told the manager but the noise continued. And warm coffee. At the very least have fresh hot coffee in the morning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while visiting family and had an excellent stay! Bathroom had shampoo, conditioner, soap, hand soap, and lotion that all smelled wonderfully. I noticed the lobby bathrooms were even stocked with feminine products, which I’d never seen anywhere else. Breakfast had options of hot and cold food. Our first night was a little noisy because of guests and our room was close to the amenities, but every other night it was peaceful. Felt safe in the area and it’s conveniently located by the highway. I would stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool table and how nice the staff was
Stayed 1 night in Aug 2024

10/10 Excellent

Godwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Aug 2024

10/10 Excellent

SHERI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and rooms are nice and clean property
Stayed 3 nights in Aug 2024

10/10 Excellent

Elly

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Tru because it was quiet, dog friendly and convenient to reach where I needed to go!
Stayed 1 night in Jul 2024

6/10 Okay

Linda

I stayed at the Tru Hilton in Garland, TX which was excellent accommodations. I have not stayed at Richardson, TX.
Stayed 1 night in Jul 2024

8/10 Good

Ernest

Liked: Cleanliness, staff & service, room comfort
I nice stay
It was a peaceful, quit stay, but they have one ice machine that was down for the whole stay and the whirlpool kept going in and out.
Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Stayed 1 night in Jul 2024

10/10 Excellent

Jo Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff. Beautiful and clean. Best breakfast I have ever had at a hotel, will definitely stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Margaret

Stayed 5 nights in Jul 2024

2/10 Terrible

Xiomara

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charge with no use
I had car issues and was not able to make check in and I had to get a tow and didn't have time to cancel reservation. Well I was still charged for a room that I did not use. Will not be using this in the future.
Stayed 1 night in Jul 2024

10/10 Excellent

Bailey

Stayed 3 nights in Jul 2024

4/10 Poor

Jessie

Travelled with family
Disliked: Staff & service, room comfort
No access
When we first arrived I had 2 staff members walk by and not even greet me or say hi. The last that help act like it was forced. We did not have access to our room the entire stay the staff had to unlock the door each time such an inconvenience
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Amenities
Friendly staff & great service!
Stayed 1 night in Jul 2024

2/10 Terrible

Angelica

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
0 out of 10 don’t not recommend
I had to clean my room every night I paid almost 600 to stay there for a week… the house keepers continued to skip my room to the point where I had to bag up my trash and go down stairs and request cleaning supplies and buy bedding from Walmart to clean my own room. They said they will approve a refund and never did…. Hotels.con offered me a 25 credit which was unacceptable for all the work and discomfort I endured during my stay. To top it all off my ac in my room went out the temp in the room was almost 90 degrees and it took them hours to switch my room
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Stayed 1 night in Jun 2024

10/10 Excellent

Delisa

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 1 night in May 2024

10/10 Excellent

Sabina

Stayed 3 nights in Apr 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommend! the front desk clerks were super sweet, every place was peoperly cleaned and maintained.
Stayed 7 nights in Jun 2024

10/10 Excellent

huong

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jun 2024