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Alaya Heritage Resort and Spa

4.5 star property

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Premium Room, Balcony, Hill View | Egyptian cotton sheets, premium bedding, Select Comfort beds
Reception
Front of property
Egyptian cotton sheets, premium bedding, Select Comfort beds
Premium Room, Balcony, Hill View | Bathroom | Shower, hydromassage showerhead, free toiletries, hair dryer

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Laundry

Explore the area

Map
Lebong Cart Rd, Darjeeling, WB, 734101
  • Everest Museum
    ‪12 min walk‬
  • St Joseph's College
    ‪2 min drive‬
  • Raj Bhavan
    ‪3 min drive‬
  • Bagdogra (IXB)
    ‪204 min drive‬

Room options

View all photos for Premium Room, Balcony, Hill View

Premium Room, Balcony, Hill View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Room, Balcony, Hill View

  • 45 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

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Exterior

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  • Restaurant
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4.0 out of 5, Very good, (1)
The price is CHF 57
for 1 room
includes taxes & fees
5 Mar - 6 Mar
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About this property

Alaya Heritage Resort and Spa

Art Deco resort with full-service spa and 24-hour business centre
Along with a full-service spa, this resort has a restaurant and a 24-hour business centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Alaya Heritage Resort and Spa offers 20 accommodations with espresso makers and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
During your stay at Alaya Heritage Resort and Spa, you'll be within walking distance of Everest Museum. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served weekends for a fee
  • Treat yourself to Swedish massages at Aura Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 12 minutes on foot from Everest Museum and a 2-minute drive from St Joseph's College
  • Airport shuttle service available for a fee
Alaya Heritage Resort and Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this resort measures 1500 square feet (139 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and a picnic area are also featured at the luxury Alaya Heritage Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Darjeeling resort.

The resort hosts a free manager's reception daily.
Alaya Heritage Resort and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 250 to 400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (1,500 square foot of space)

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Stair-free path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alaya Heritage Resort and Spa

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 250 to 400 per person
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number 19AAJCT2409G1ZA

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Alaya Heritage Spa Darjeeling
Alaya Heritage Resort and Spa Resort
Alaya Heritage Resort and Spa Darjeeling
Alaya Heritage Resort and Spa Resort Darjeeling

Alaya Heritage Resort and Spa Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

2.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave us the room we didn't book for. The reservation manager took our money for deposit but returned only half because he spent it. If we would have got the room that we booked for it would have been nice ig. The hotel location is good.
Stayed 1 night in Feb 2024