We had a really good time in Dartmouth and the property was very good, however we have a major grumble about rubbish disposal arrangements. Telling us to use a bin on the street is NOT acceptable, particularly when our neighbours all had recycling and other bins out on Wednesday morning and the bin lorry was coming down the road as we left the apartment. As keen recyclers and people who care about the environment this really pained us. Note to future guests - bin bags are not provided.
Check-in information was not received in time and we didn't know to bring our own towels, or how to gain access to the property when we arrived. For a property that had been "refurbished to the highest standards", and was described as "luxury", it really should have provided towels as standard. The welcome email system needs tightening up.