We arrived for our stay and it was nice and clean in our condo. But when we went to the pool we could never get a chair. There were signs posted that you can't hold chairs for any longer than 30 min but there were more chairs with towels, coolers, and bags on them than there were people in the pools. It was ridiculous, I complained to a security guard and told him that I paid a lot to stay there and I'd like a chair and he said that there was nothing he could do and I paid for the condo, not the pool.
We got up early one morning and got chairs only to have to go in because it kept lightening. I prefer laying out at the pool but we ended up staying on the beach every day. I booked this place mainly for the kids. I took my 2-year-old grandbaby for the kiddie pool and my nephew for the slide, no places to sit up at the pool, the kiddie pool was full of adults with coolers and drinking and the slide was not working. So that part was infuriating because you pay so much to stay there for the amenities and you end up getting to enjoy just the beach which is free.
We did have issues with the TVs in the condo, we couldn't hardly get them to work for us no matter what we did. I had to buy extra internet so the kids could watch tv on their tablets and my grandbaby could watch her cartoons.