Novotel New Delhi Aerocity Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel New Delhi Aerocity Hotel

Front of property – evening/night
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037
  • Worldmark
    7 min walk
  • Nelson Mandela Road
    6 min drive
  • Jawaharlal Nehru University
    7 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    10 min drive

Room options

STANDARD KING ROOM - FREE WIFI

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

STANDARD TWIN ROOM - FREE WIFI

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

PREMIER KING ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 1 King Bed

SUPERIOR TWIN ROOM - Lounge access with Cocktail Hours. 15% discount on hotel service

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

SUPERIOR KING ROOM - Lounge access with Cocktail Hours. 15% discount on hotel service

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

PREMIER TWIN ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 2 Single Beds

Junior Suite (Business Lounge Access)

  • Sleeps 3
  • 1 King Bed

SUPERIOR SUITE - 2 way airport transfers, Lounge access. 15% discount on hotel service

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel New Delhi Aerocity Hotel

Eco-certified hotel connected to a shopping centre in New Delhi with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Novotel New Delhi Aerocity Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Worldmark. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Food Exchange, a buffet restaurant that serves Regional cuisine
  • Full breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, Swedish massages or body wraps at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Guests speak favourably about the proximity to the airport and the clean guestrooms
  • Just a 2-minute drive from Worldmark and 8 minutes from DLF Promenade Vasant Kunj
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Novotel New Delhi Aerocity Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 12712 square feet (1181 square metres) and includes a conference centre. A children's pool, a steam room, and gift shops/newsstands are also featured at the eco-certified Novotel New Delhi Aerocity Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star New Delhi hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Food Exchange – This buffet restaurant specialises in Regional cuisine.
Quoin – On-site bar. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:30 AM for a fee: INR 800 to 999 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Quoin

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (12,712 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift (122 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: INR 1500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 800 to 999 for adults and INR 0 to 0 for children
  • Airport shuttle fee: INR 1800 per vehicle (one-way, maximum occupancy 03)
  • Pet fee: INR 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel New Delhi Aerocity Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Novotel New Delhi Aerocity Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1006 reviews" "
Rating 8 - Good. 254 out of 1006 reviews" "
Rating 6 - Okay. 97 out of 1006 reviews" "
Rating 4 - Poor. 76 out of 1006 reviews" "
Rating 2 - Terrible. 74 out of 1006 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chompunuch

Business traveller
Liked: Staff & service
Room wall is not sound proof. Room air is quite dusty. My allergies have puff out. Cant make it a good sleep even one night on my stay. Breakfast is good
Stayed 4 nights in Sep 2024

10/10 Excellent

Cedarampattu, Yardley

Stayed 1 night in Aug 2024

2/10 Terrible

Zaffori ventures llc

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Uma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sudhir

Business traveller
Disliked: Property conditions & facilities, room comfort
Very poor service
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, safe hotel. Friendly staff, good food. Great location.
Stayed 7 nights in Aug 2024

4/10 Poor

Alka

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad experience
The hotel tries to cheat. It took payment for the taxi service to and from the airport saying we cannot book until the payment is done, and then charged the guest also taking advantage of the fact that generally we do not cross check from our guests or clients. When they do not book the taxi before payment, why would they charge. Also, the payment received by them on booking was also confirmed by them. Upon pointing out the double payment, they just messaged after 4 phone calls( which they never cared to answer) that it would be returned in 10 WORKING DAYS! It seems this is a norm and they do it always and make money in 80-90% of the cases as they were not apologetic and never bothered to call back! They also had no explanation!
Stayed 1 night in Sep 2024

10/10 Excellent

Pieter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

LEE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good choice for business travelers for south and west of Delhi/New Delhi
Stayed 1 night in Sep 2024

10/10 Excellent

Gourchand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, nice breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Ramu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel! Great food! Great staff!!
Stayed 1 night in Aug 2024

8/10 Good

Ravindra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel Aerocity offers value for money. I stayed here just for 1 day for business. While some rooms are very good (premium suites), the beds in deluxe rooms could be better. The location is close to World mark shopping malls and restaurants, making it very convenient for those wanting to stay closer to the airport.
Stayed 1 night in Aug 2024

2/10 Terrible

VIRENDER

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel we have ever stayed due to the property condition and overall service.
Stayed 1 night in Aug 2024

10/10 Excellent

philippe Thivierge

Stayed 1 night in Aug 2024

8/10 Good

gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2024

10/10 Excellent

Chenna, Mountain Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and close to airport
Stayed 2 nights in Aug 2024

10/10 Excellent

Harshal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

THOMAS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is okay. Looks like mostly for business travellers. Breakfast was good. Dinner - room service was expensive
Stayed 1 night in Aug 2024

10/10 Excellent

Rajam

Stayed 1 night in Aug 2024

10/10 Excellent

Rajam

Stayed 1 night in Aug 2024

4/10 Poor

ABHIJEET

Liked: Cleanliness, property conditions & facilities
Overall nice but not being able to process the credit card was quite amusing
Stayed 1 night in Aug 2024

10/10 Excellent

Artur, OConnor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Phalguna

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nitika, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to the hotels in this area that I have stayed in through the years, I found the service in this hotel truly amazing. The breakfast buffet is great. The spa at Pullman was lovely. The all day dining option was good. The hotel staff goes all out to ensure that you enjoy your stay. Thank you!
Stayed 2 nights in Jul 2024