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Hyatt Place West Des Moines Jordan Creek

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Exterior detail
Concierge desk
Check-in/check-out kiosk
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

Map
295 South 64th st, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪6 min walk‬
  • West Glen Town Center
    ‪18 min walk‬
  • Living History Farms
    ‪9 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪27 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place West Des Moines Jordan Creek

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and free newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay-per-view films.

Bathrooms include baths or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place West Des Moines Jordan Creek gets high marks from our customers. During your stay, you're just a quick walk from Jordan Creek Town Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 1-minute drive from Jordan Creek Town Center and 14 minutes from Drake University
  • Pets welcome for a fee
Hyatt Place West Des Moines Jordan Creek offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. The business-friendly Hyatt Place West Des Moines Jordan Creek also features a terrace, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Des Moines hotel is smoke free.

Guests are served a free buffet breakfast daily.
Hyatt Place West Des Moines Jordan Creek has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Good location
Stayed 3 nights in Dec 2024

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom drain needs to be cleaned. Barely drains water. Toilet paper is the worst I have seen in any hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Jacqueline

Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely stay here again.
The facility met our expectations. It was very clean. Staff was friendly and engaging in conversation. Nice lobby and big room with a nice sitting area.
Stayed 1 night in Dec 2024

10/10 Excellent

Jina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Will certainly stay here again. Convenient area of the metro.

8/10 Good

Adam

Nice property but I found my bed uncomfortable and didn’t sleep well.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
No problems with our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at Hyatt for a shopping weekend with my mom. Can’t say enough good things! Will plan on staying again in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Stayed 1 night in Jul 2024

4/10 Poor

Donald, Cedar Rapids

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Notice that microwaves are only available in the suites. The pocket door for the bathroom is weighty and "soft" (force) closes. Small children should be shown how to avoid pinched fingers. When I tried to use the phone, I got no dial tone. When I called the front desk from the hallway phone, I was told to push Guest Access(?) and then speaker and carry on the conversation with the speaker on. That inconvenient procedure is not in the dialing instructions. Location is convenient to Jordon Creek. We won't stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elle

Travelled with family and small children
Liked: Amenities
Such a great experience for our family, very clean and food was good!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean enough. We enjoyed awesome take out. The proximity all the things to do around Jordan Creek made the wedding weekend we attended just perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Merlyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Easily accessible. Quick access to the highway and eateries.
Stayed 12 nights in Nov 2024

10/10 Excellent

AMY, Maryville

Stayed 1 night in Nov 2024

10/10 Excellent

Genna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very hospitable and welcoming even at midnight when we checked in. The room was very clean and a great size. Only problem was the shower pressure, but otherwise great place to stay for the night.
Stayed 1 night in Nov 2024