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MainStay Suites Waukee - West Des Moines

2.5 star property

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Photo gallery for MainStay Suites Waukee - West Des Moines

Coffee/tea maker
Indoor pool
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

Map
2885 Grand Prairie Parkway, Building B, Waukee, IA, 50263
  • Jordan Creek Town Center
    ‪6 min drive‬
  • West Glen Town Center
    ‪10 min drive‬
  • Living History Farms
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency) | Desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Coffee/tea maker

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Aloft Waukee

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (87)
The price is CHF 197
for 1 room
includes taxes & fees
3 May - 4 May
Aloft Waukee

About this property

MainStay Suites Waukee - West Des Moines

Hotel in Waukee with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a computer station are on-site.
MainStay Suites Waukee - West Des Moines offers 32 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodations all include kitchenettes. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at MainStay Suites Waukee - West Des Moines, you'll be within walking distance of Grant Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Just a 1-minute drive from Westown Meadows Park and a few minutes from Grant Park
  • Pets welcome for a fee (restrictions apply)
MainStay Suites Waukee - West Des Moines offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available. The business-friendly MainStay Suites Waukee - West Des Moines also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This Waukee hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room kitchenette
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites
MainStay Suites Waukee West Des Moines
MainStay Suites Waukee - West Des Moines Hotel
MainStay Suites Waukee - West Des Moines Waukee
MainStay Suites Waukee - West Des Moines Hotel Waukee

MainStay Suites Waukee - West Des Moines Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 100 reviews
Rating 8 - Good. 18 out of 100 reviews
Rating 6 - Okay. 7 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 4 out of 100 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Connie

Liked: Amenities
Nice location, clean, very comfy beds and pillows, great staff, great breakfast. I’ll be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Sheri

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

PATRICK

Stayed 1 night in Dec 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Very nice extended stay option in the West Des Moines area. Staff was fabulous. Breakfast was very good. Did not access the pool,. The gym was adequate. The room has a comfortable bed and couch, pull out table, great storage, dishwasher, stove top, microwave, and full refrigerator. I would definitely recommend staying there, and will book a return visit in the near future.
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Amenities, property conditions & facilities
Tub would not drain
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

DEBORAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great - you had everything you needed and more. Breakfast was wonderful !
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom wasn’t as clean as I would have expected and offered minimal toiletries. Breakfast was better than expected.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dave

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, with great check in experience!
Stayed 2 nights in Oct 2024

10/10 Excellent

VIVIANA

Stayed 1 night in Sep 2024

10/10 Excellent

Tien Nhat, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Emory

Stayed 1 night in Aug 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tom, Oklahoma City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Unimpressive followup on a significant problem

We had a 2 night stay. A colony of ants descended upon our room Saturday morning, attracted by a ziplog bag near the window containing a tube of toothpaste. They quickly spread to the bed and other locations in the room. We reported this immediately and the clerk at the front desk took pictures, apologizing profusely. The hotel was able to get another room for us, with just one bed, for our second night, We were visiting family in town so the kids were able to bunk with their cousins. We were happy to be able to continue with our plans. Since our new room was currently occupied we packed everything up and stashed it in the car for the day, inspecting everything and shaking it out in the parking lot. Imagine my surprise when we returned later in the day and it was explained to me that the manager, who never spoke to me, had inspected the room only to find no ants, and instructed the young man at the front desk to ask me if it was at all possible that we had somehow brought them along with us? Hundreds of ants. That we had presumably somehow packed up again and removed from the room? Um, ok. I said that was not possible at all, and was then reassured that the manager would be "following up" with me on Monday to discuss the issue. I had planned to suggest calling their pest control service. It's Wednesday now and I've had no contact from the hotel. I did however get prompted to leave a review about my experience, so here it is.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good and bad but the good outweighs.

Everything was good minus a few things. We had a kitchen but no actuap pans. Just frying pans. We only had 1 spoon. Luckily that didn't matter. The handle had to be held down to flush. Unfortunately my son clogged the toilet because of that. They did have a plunger at the front desk. For what we needed it worked. The breakfast was good. I would recommend staying there.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They kinda stay you'd want to have everytime.

Great location near my event. Hotel is well maintained and serviced. Thanks to Chris at the front desk.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024