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Sonesta Essential Des Moines

2.0 star property

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Suite, Multiple Beds | Desk, soundproofing, iron/ironing board, rollaway beds
Exterior
Room, 1 King Bed, Jetted Tub | Desk, soundproofing, iron/ironing board, rollaway beds
Restaurant
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
4755 Merle Hay Road, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪2 min drive‬
  • Drake University
    ‪8 min drive‬
  • Wells Fargo Arena
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, rollaway beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Lobby

Quality Inn & Suites Des Moines - Merle Hay Road

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, (852)
The price is CHF 53
for 1 room
includes taxes & fees
11 May - 12 May
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Sonesta Essential Des Moines

Hotel in Des Moines with free breakfast and 24-hour front desk
Along with coffee/tea in a common area, this hotel has a meeting room and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services and a banquet hall are on-site. Housekeeping is available on request.
Sonesta Essential Des Moines offers 150 air-conditioned accommodations, with an iron/ironing board. Premium satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

During your stay at Sonesta Essential Des Moines, you'll be within walking distance of Merle Hay Mall. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a meeting room, laundry facilities and a lift
  • 8 minutes by car from Drake University and 11 minutes from Wells Fargo Arena
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sonesta Essential Des Moines also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Des Moines hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Administrative fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Hotel Econo Lodge Inn & Suites - Des Moines/Merle Hays Road
Econo Lodge Inn & Suites - Des Moines/Merle Hays Road Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road
Econo Moines Merle Hays Road
Sonesta Essential Des Moines Hotel
Sonesta Essential Des Moines Des Moines
Sonesta Essential Des Moines Hotel Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road

Sonesta Essential Des Moines Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 310 out of 1008 reviews
Rating 8 - Good. 303 out of 1008 reviews
Rating 6 - Okay. 184 out of 1008 reviews
Rating 4 - Poor. 99 out of 1008 reviews
Rating 2 - Terrible. 112 out of 1008 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Melvin D

Business traveller, Travelled with partner
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced , friendly staff
Stayed 1 night in Jan 2025

2/10 Terrible

Victor

Stayed 1 night in Dec 2024

6/10 Okay

Melynda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

nick

Stayed 3 nights in Dec 2024

6/10 Okay

Taylor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a 3 Queen room with LOTS of space. We will definitely come here again!
Stayed 1 night in Dec 2024

2/10 Terrible

Gloria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Save your money, stay somewhere else

The whole building smelled like weed. The sheets, the curtains, everything smelled terrible. The sheets had a LOT of long black hairs in between. I am pretty sure they were not washed after the last guest. Extremely dirty overall.
Stayed 1 night in Dec 2024

10/10 Excellent

Daquane

Stayed 5 nights in Nov 2024

4/10 Poor

Taylor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirty property. Room smelled like tobacco smoke.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Fairly run down and Shabby

Fairly run down and shabby. Slop on some paint, don't mask anything off, you get the idea. Leave your socks on and don't get too close to the linens, might want to remove them and use your own just in case.
Stayed 1 night in Dec 2024

10/10 Excellent

Maribel

Stayed 3 nights in Nov 2024

10/10 Excellent

Andie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newly renovated property. In fact, if you look the location up on a map it still says an old hotel name. Our rooms were very nice and clean. Only a few small things that I am assuming will get done in time- no tissues in the room, no place for a towel by the sink. Otherwise the room was spacious and comfortable. Their breakfast was really good (standard) breakfast fare. The lobby is obnoxiously warm, but they have a door leading directly outside from there which is why the heat is up so high. The staff was absolutely wonderful to me and my team. They were incredibly helpful when Expedia messed up our reservation and helped us to fix it. My only complaint is that there was a persistent marajuana odor in the building and it permeated into the rooms. Unfortunately this is the norm now at hotels, so I can't blame the hotel for it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

When we arrived, the gentleman at the check-in desk was extremely nice and helpful. When taking the luggage into my room the door closed with the key cards inside the room, when I went to the reception desk, he quickly made me new cards with a smile on his face. I was made to feel welcome through both the check-in process and obtaining a new key card. The room was clean and comfortable. The provided breakfast had both hot and cold food options.
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Damon

Stayed 4 nights in Aug 2024

8/10 Good

Kylie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Clarence

Stayed 1 night in Nov 2024

10/10 Excellent

Eli

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Beds were comfy. Someone on our floor was arguing all night from 9 pm- 9 am. Went down to front desk multiple times to see if they could do anything about it but no one to be found. Was up every half hour. Friendly staff- rooms could have been cleaner.. for price not bad just know what youre getting into.
Stayed 1 night in Nov 2024

10/10 Excellent

pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place we’ve stayed in long time. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Maribel

Travelled with family, Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Cleaning staff did a great job , breakfast was great but the front desk staff needs to be more outgoing they were too serious lol
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Thumbs Up

My daughter, young granddaughter, and I reserved a room online easy peasy and I wasn’t expecting much since I paid less than $68 for the room but when we got there, WOW! It was every bit as good as the higher dollar ones for what we got. I paid the same price for one in Oklahoma and got less than half the amenities in the room and none outside of the room, but this hotel was awesome! I will be back next time through!
Stayed 1 night in Nov 2024