Check in was easy. Wifi info emailed was incorrect. Luckily i found it posted on the unit. We didn't receive a pool gate code but got it from a neighbor. Bed was hard but good size. Sheets were clean, and they had zippered allergen mattress covers underneath, which is a plus, but they had hairs and stains (like recent blood) on them that was visible when i removed sheets. I couldnt get the TVs to work. Tub stopper and bathroom door knob didnt work well. Mold on/around ceiling vents, air filter on AC unit very dirty. Shower was clean. AC worked very well. Fridge/freezer worked, but door opened the wrong way, so you couldnt access from the kitchen. Had to stand against the wall and was inconvenient. I didnt see a single bug during our stay, so theyve gotten the pest situation mentioned in other reviews under control. It was pretty bareand sparsely decorated butnworked for our needs. I do wish they'd had some plastic dishes, as we had children and didnt want to break anything. Lots of this stuff would be a quick fix to update and clean. The location is fantastic. We have stayed in GCW many times but in a different and much nicer unit. This one was available, and we would stay again. It met our needs overall. The nightly cost was good, but the fees were high, which made it much more than what was listed as.