We will say, the building was clean, the pools were clean, check-in was simple, and the walk to the beach was short. That’s about where the good of this trip ends.
One of the first things we noticed was the large AC unit on the balcony, which was not shown in the photos. It definitely took away from the peaceful atmosphere on the balcony. Second, we specifically chose this property because it had a washer/dryer in the unit. What they don’t tell you is that the washer doesn’t really work - it holds about a gallon of water in the bottom of the drum and the clothes never get spun enough to get the water out. This leads to them smelling, and taking AGES to dry (which is also due to the dryer being small and simply taking forever).
The furniture in the unit it very outdated and scratchy, and we honestly didn’t feel like they were clean enough to let our kids be on them without a towel or something underneath. The bunk beds were rock hard, so the kids ended up in the bedroom with us. The sliding doors between all the bathrooms would get stuck and jammed, and never would lock. The bedroom is right next to the outdoor hallway, so if you are a light sleeper or need dark to sleep, good luck. The wifi was terrible (kept dropping A LOT) and for whatever reason the spot the unit is in doesn’t get good cell service either. The check-out process, when everyone is trying to check out at the same time, took us over an hour just to get our stuff down to the lobby. For a condo that has 17 floors of people, having 4 elevators and only 3 that work to service the highest floors first is just not the best model of efficiency.
It should also be noted somewhere that if you want to bring your own umbrella to the resort, you can’t. There is a rule that no personal umbrellas can be used. You can have tents, but if you want an umbrella you have to use the rental company. They will put up about 4 rows of chairs and umbrellas on the weekends, and your tents have to be behind those lines, so theres really only space for one row of tents past the chairs.
The location of the condo is great, which is so unfortunate because we will likely never consider staying here again.