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Mercure Hotel Dortmund Messe

4.0 star property

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Photo gallery for Mercure Hotel Dortmund Messe

Exterior
Reception
Dinner served, Regional cuisine, garden views
City view from property
Dinner served, Regional cuisine, garden views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

Map
Strobelallee 41, Dortmund, NW, 44139
  • Helmut-Koernig-Halle
    ‪1 min walk‬
  • Signal Iduna Park
    ‪3 min walk‬
  • Westfalenhallen
    ‪7 min walk‬
  • Dortmund (DTM)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Double or 2 Single Beds

Standard Twin Room, 1 Double or 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 1 Double or 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Dorint An den Westfalenhallen Dortmund

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (387)
The price is CHF 85
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Dorint An den Westfalenhallen Dortmund

About this property

Mercure Hotel Dortmund Messe

Pet-friendly hotel connected to the convention centre in Innenstadt-West with a full-service spa
This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a conference centre and a business centre. Housekeeping is available on request.
Mercure Hotel Dortmund Messe offers 139 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Dortmund Messe. During your stay, you'll be connected to the convention centre and just a quick walk from Signal Iduna Park. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy Regional cuisine and garden views while dining at RELAX
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Just a 3-minute walk from Signal Iduna Park and 7 minutes on foot from Westfalenhallen
  • Cats and dogs welcome for a fee (restrictions apply)
Mercure Hotel Dortmund Messe offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 19981 square feet (1857 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel Dortmund Messe.

Smoking is allowed in designated areas at this 4-star Dortmund hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
RELAX – Overlooking the garden, this bar specialises in Regional cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Rosenterrassen – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RELAX
  • Rosenterrassen

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (19,981 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving by car on match days at Signal Iduna Park must contact the property in advance to provide their number plate number.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dortmund Kongress
Dortmund Messe Hotel
Kongress Dortmund
Mercure Dortmund Messe Kongress
Mercure Hotel Dortmund Messe
Mercure Hotel Dortmund Messe & Kongress
Mercure Hotel Kongress
Mercure Hotel Messe & Kongress
Mercure Messe Dortmund
Mercure Messe Kongress
Mercure Hotel Dortmund Messe Kongress
Mercure Hotel Messe Kongress
Mercure Dortmund Messe
Mercure Hotel Dortmund Messe Hotel
Mercure Hotel Dortmund Messe Dortmund
Mercure Hotel Dortmund Messe Kongress
Mercure Hotel Dortmund Messe Hotel Dortmund

Mercure Hotel Dortmund Messe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 308 reviews
Rating 8 - Good. 137 out of 308 reviews
Rating 6 - Okay. 24 out of 308 reviews
Rating 4 - Poor. 2 out of 308 reviews
Rating 2 - Terrible. 4 out of 308 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in Dortmund
The hotel was perfect for our needs. I had asked for a high room with a specific view. I got exactly what I asked for. Staff were all very pleasant and helpful.
Stayed 4 nights in Sep 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was extremely pleasant! The hotel was very clean. The restaurant was good. The staff were friendly and knowledgeable. I would definitely recommend staying at this hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

shahin

Stayed 3 nights in Jun 2024

6/10 Okay

bledar

Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
2 minute walk to game
Stayed 4 nights in Jun 2024

8/10 Good

Immacolata

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Krista

Stayed 1 night in Apr 2024

8/10 Good

Rolf-Dieter

Liked: Cleanliness, staff & service, room comfort
Staff was extremely friendly
Stayed 1 night in Aug 2023

8/10 Good

Cornelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and “Signal Iduna Park”.
Stayed 1 night in Apr 2023

10/10 Excellent

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very comfortably situated next to the fair grounds, so could leave the car at the hotel and walk up. Free parking until 12 hours after arrival. Good breakfast buffet. Fast and stable WiFi internet. Unfortunately limited restaurants at walking distance, but Strobel had perfect dishes and they accept credit cards. ( in German restaurants an adventure sometimes )
View on parking
Stayed 1 night in Mar 2023

2/10 Terrible

terrrence

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds are horrible two tiny beds squashed together with a tiny heavy comforter that makes you sweat like a pig falls off if turn over I complained to staff their answer this German style beds cannot do anything. No sleep 3 days glad to move out.
Stayed 3 nights in Aug 2022

8/10 Good

Stanislaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant and the bar was closed that evening.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nothing to complain very much but nothing to wow.
Guests stucked in the lift didn't wait long for help but reaction of the staff shown it wasn't the first time it happened. The lift should have been out of service but wasn't and five minutes later it happened again to another guest. Rooms very comfortable and clean.
Stayed 1 night in Aug 2020

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly & efficient staff
Lovely, helpful staff (both before & during our stay). Took delivery of tickets for us, and also took our bags to our room after we left them there when we arrived in Dortmund but before check-in opened. Hotel had great transport links as well. Would definitely stay here again.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special trip
superb location and lovely hotel
Stayed 1 night in Oct 2019

8/10 Good

Wayne

Stayed 1 night in Sep 2019

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with very comfortable bed, location is great and easy to drive to.
Stayed 1 night in Aug 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Hotel - Dortmund - Excellent Service
Dortmund is a fabulous city with great parks and lovely people. The hotel was exceptionally helpful, spoke fluent English. I was travelling with my daughter and because I could not leave the hotel at night the hotel offered me a couple of free beers for the room. Could not rate them highly enough
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean hotel and near stadium. Was charged for “business package “ that includes breakfast incorrectly ($76 euro)and when I called them to make the adjustments, was advised had to email in the request. Odd that she couldn’t just credit it. Haven’t receive any responses to my email yet. One morning, someone came into room while we were sleeping , could have been cleaning staff but we’re not too sure.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice staff, clean and great value, close to stadium so great for our needs.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location if you are going to a futbol game. Easily accessible from subway and train station and only about a 10 min cab ride from central train station in Dortmund.
Stayed 1 night in Feb 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location if watching Borussia Dortmund
This is the second time I've booked this hotel whilst attending a Borussia Dortmund football match. Location could not be better. Stadium is literally a 2 minute walk. Hotel has everything you need, including friendly staff. Would stay here again if I return in the future.
Stayed 1 night in Feb 2019

10/10 Excellent

Ata, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here with my wife for the star trek convention. Hotel is great. Very quite and in a nice place. A bit far away from the city but there are nice restaurants within walking distance
Stayed 2 nights in Apr 2018

10/10 Excellent

Jon, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Football!
My son and I booked this hotel as we were going to watch the Dortmund football match against Schalke. The hotel was in the perfect location as it offered car parking, a decent room to stay in and a very short walk to the football stadium. It was absolutely perfect for us and I would definitely recommend the hotel if you are going to the match. Staff at the hotel were excellent and all spoke English, which helped us out!
Stayed 1 night in Nov 2017