Acacia Boutique Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acacia Boutique Hotel

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Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Marathon Terrace, Queen's Promenade, Douglas, England, IM2 4NH
  • Douglas Beach
    1 min walk
  • Palace Casino
    5 min walk
  • Onchan Pleasure Park
    12 min walk
  • Isle of Man (IOM)
    22 min drive

Room options

Standard Double or Twin Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Suite, 1 Queen Bed with Sofa bed, Terrace, Ocean View (Acacia)

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Double or Twin Room, Ensuite, Sea View

  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

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About this property

Acacia Boutique Hotel

Beachfront hotel for sun and fun
This hotel features a restaurant, concierge services and dry cleaning. Free English breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site.
Acacia Boutique Hotel offers 12 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Acacia Boutique Hotel, you're just a quick walk from Douglas Beach. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free English breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy Thai cuisine while dining at NEW MANILA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Douglas Beach and 5 minutes on foot from Palace Casino
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Acacia Boutique Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Douglas hotel.

Guests are served a free English breakfast daily from 7 AM to 9 AM.
NEW MANILA – This restaurant specialises in Thai cuisine and serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Free English breakfast available daily 7 AM to 9 AM
  • A restaurant

Restaurants on site

  • NEW MANILA

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Acacia Boutique Hotel Isle of Man
Acacia Boutique Isle of Man
Acacia Boutique Hotel Douglas
Acacia Boutique Douglas
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel Douglas
Acacia Boutique Hotel Hotel Douglas

Acacia Boutique Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 7 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Acacia
staff friendly room clean and serviced every day only problem kitchen extract exhaust finished by the window which although was locked shut did not seal It came on at 6am and room smelt of breakfast and later on until around midnight it smelt of malaysian food for that reason I would not stay there again
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ray

Disliked: Staff & service, room comfort
Not really a hotel
This place should really not refer to itself as either a hotel or boutique. It's a few rooms above a restaurant, that's it. Our room was small but that in itself wasn't a problem for one night, and especially given the price. The bathroom though was tiny and it was almost impossible to get to the sink, and there was mould on the ceiling. The breakfast was great though, really good although there was no coffee available at the time which I find quite incredible. All-in-all, a step-up from your typical Douglas B&B but certainly not hotel class.

8/10 Good

Brian, Manchester UK

Liked: Cleanliness, staff & service
Good weekend break
Enjoyable stay, a few minor niggles but I'd happily stay again.

8/10 Good

paul, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, enjoyable staff VFM
Good Value, staff assisted with and worked around our travel arrangements

8/10 Good

Gordon, Cumbria

Liked: Cleanliness, staff & service, room comfort
Ok, Choose room carefully, also see other reviews
Good choice if you have a car as 24 hour parking available just across the road. Breakfasts excellent.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bit of a let down
Room was nothing like hotel photos. Smallest bedroom we have ever stayed in. Described as a "boutique" hotel and each photo shows a couch in the room. Wasn't even space for a dining chair in our room. There was one suite in the hotel and I reckon that is where all the photos were taken. Bit of a con and felt let down as a result. Pity as otherwise the hotel was ok.

8/10 Good

Terry B, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Away!
Even thought the hotel is hidden between a restaurant and ice cream shop the location was good. The morning breakfast that came with our booking was excellent. The hotel seemed to have been update --- and for the price a great deal during our August stay. Rooms without a view were small --- and nothing fancy. I would stay there again.

6/10 Okay

Gregory

Liked: Room comfort
Disliked: Staff & service
a bit mixed
The room had an amazing view and was quite comfortable. Breakfast was ok but not great. The service however was poor. No customer service skills whatsoever. The chap who checked us in and out acted as though we were a huge inconvenience. What a shame as apart from this we would stay again!

8/10 Good

Arnd, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Hotel an der Promenade
Kleines Hotel mit 12 Zimmern und asiatischem Restaurant. Kein Lift und enges Treppenhaus. Unser Zimmer war groß genug, das Bad sogar überdurchschnittlich. Frühstück individuell zubereitet und gut. Horse - Tram bzw. Bushaltestelle direkt am Hotel.

2/10 Terrible

Kristin, München

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlechtes Hotel mit gutem Restaurant
Hatten ein Doppelzimmer mit ca 11qm Fläche und direktem Lärm und Geruch aus der Küche. Das entspricht in keiner Weise den Angaben oder 4 Sterne Standard. Ein Bett mit 140 * 195 cm ist kein Doppelbett. Restaurant ist gut, Frühstück für kontinentaleuropäischen Geschmack leider sehr mager ausgestattet. WLAN leider nur sporadisch nutzbar. TV winzig.