Front desk service was terrible. They told me that I would have to pay 2 euros extra per night for each additional towel that I wanted beyond the 2 towels allowed for my entire stay. A different front desk clerk the next day gave me the towels for free. On the positive side, the free breakfast was really good, but the dinner @ 7 euros charge was absolutely fantastic. On my last night there, the front desk clerk told me there was no food available for dinner - I went to the cook personally and he assured me that there was plenty of food, and I eventually was allowed to pay the 7 euros for the dinner. Had I listened to the front desk clerk and not followed up on my own, I would have had no meal that night. The customer service at this hotel is very minimal at best. Do not expect much from them