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Best Western Hotel Universel Drummondville

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Universel Drummondville

Lobby
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Memory-foam beds, desk, laptop workspace, blackout curtains
Exterior
Daily full breakfast for a fee

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Restaurant
  • Parking included
  • Bar
    Bar

Explore the area

Map
915 rue Hains, Drummondville, QC, J2C3A1
  • Centrexpo Cogeco Drummondville
    14 min walk
  • Drummondville Golf and Curling Club
    4 min drive
  • Wodyatt Park
    5 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Memory-foam beds, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Memory-foam beds, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 143
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Best Western Hotel Universel Drummondville

Pet-friendly hotel connected to the convention centre in Drummondville with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site.
Best Western Hotel Universel Drummondville offers 116 accommodations with MP3 docking stations and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel Universel Drummondville. During your stay, you'll be connected to the convention centre and within walking distance of Centrexpo Cogeco Drummondville. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Drummondville Golf and Curling Club and a few minutes from Maison des arts Desjardins Drummondville
  • Dogs welcome for a fee (restrictions apply)
Best Western Hotel Universel Drummondville offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 21 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Hotel Universel Drummondville. Self parking is free.

This Drummondville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Best Western Hotel Universel Drummondville has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 7 to 30 for adults and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 2023-11-30, 057735

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub was better than expected! The kids had a blast
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

6/10 Okay

Stacey

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Lilly

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Incredibly noisy at all hours. Room was near a stairwell with very noisy door. Didn’t sleep a wink.
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good family stay with pool and decent restaurant
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne, Tillsonburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet room. No table though
Stayed 1 night in Aug 2024

8/10 Good

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were great! Clean, spacious rooms, excellent service. Really nice restaurant on site
Stayed 1 night in Aug 2024

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Lianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a very nice Italian restaurant on site: PACINI Great service at arrival and during our stay. Thank you 😊
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amar

Stayed 2 nights in Aug 2024

4/10 Poor

Giovanni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very small and dark. Beds are very uncomfortable. If you sleep close to the edge, you literally sink and fall off the bed. There is a mini split blowing freezing air directly in your face if the room needs to be cooled. We were on the 4th floor and ceilings were very low. You feel like you’re walking through an underground tunnel, especially because the hallway walls are sprayed with spackle. Our view was of the flat tar roof. The carts for luggage are old and falling apart. The elevator to get to the 4th floor is very small, the cart barely fit, and half our family had to take the stairs to go to the main level. The room lacks amenities. There was 1 tiny bottle of shampoo and 1 small bar of soap for all guests. The toilet was dirty, small and old. It smelled like standing urine in the bathroom. There is a door that you can close to separate the shower and toilet from the sink area. It makes your bathroom experience very claustrophobic, and humid when showering. There was no microwave in the room, so I was told to go to the 1st or 3rd floor to use the hallway microwave with my kids to warm up their milk and dinners. There is no breakfast included. The only plus side to this hotel is the pool and hot tub area is very appealing to kids, though the hot tub water was cloudy and had a low step up making it quite difficult to get in and out.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed
One of the most comfortable beds I've slept in for a while. Great quality pool and hot tub. Newly renovated and good quality for what we paid.
Stayed 1 night in Aug 2024

8/10 Good

Wendy, Peterborough, ON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but very clean, great pool area. Staff excellent!
Stayed 1 night in Aug 2024

6/10 Okay

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Travelled with partner
Disliked: Staff & service
The hotel was fine, beds comfy. It's in a great location, close to everything and right off the highway. We had to wait a while to be seated in the restaurant for dinner and when we went the following day for breakfast, no one even approached us to sit us down. We eventually gave up, went to the bar and got some water and went to the Tim Hortons for breakfast. The gym in much smaller than it appears in photos, but good equipment and clean.
Stayed 1 night in Aug 2024