Barcelo Residences Dubai Marina

13. Nov. 2019 von Ilavarasi Raja - Rooms Operations Manager

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Ilavarasi Raja Rooms Operations Manager

4. Juli 2019 von Ilavarasi Raja - Rooms Operations Manager

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are delighted to read that you really enjoyed the beach close by and the unique location to enjoy the delights of a great vacation. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our apartment. Thank you for choosing to stay with us for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Ilavarasi Raja Rooms Operations Manager

12. Apr. 2018 von BarceloGM

Dear Guest, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. I regret to hear that you had reasons to complain. We appreciate your comments with regards to your reservation, please rest assured that I already spoke with the respective head of department for an immediate follow up and action. It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavor to make our guest’s stay with us a truly memorable and special experience. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future, as well to show you that we have taken your comments into consideration. Kindest regards Sven Fritzsche General Manager

29. März 2020 von Ilavarasi Raja - Rooms Operations Manager

Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Residences was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are pleased to read that you enjoyed the beach close by and the unique location. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. As we are located close to JBR and Marina Promenade, our guests can choose from over 200 restaurants to delight their taste buds. We have made a note of your feedback about the kitchen utensils and please allow me to take this opportunity to share that if our guests request for more utensils or appliances we do provide them, in your future visit we encourage you to reach out reception and we will be pleased to meet your requirements. Once again we thank you for choosing us for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Ilavarasi Raja Rooms Operations Manager

17. Okt. 2019 von Ilavarasi Raja - Rooms Operations Manager

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Once again we thank you for choosing us for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Ilavarasi Raja Rooms Operations Manager

15. Jan. 2019 von Ilavarasi Raja - Rooms Operations Manager

Dear Guest, Thank you for taking out time and reviewing us. We thank you for your appreciation for our room as a product. We are pleased to learn that we met your expectations. We have made a note of your feedback of the breakfast items which lacked consistency in taste. We will ensure that the chef is trained and briefed about the same. Thank you once again for making us your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

7. Jan. 2019 von GMBarcelo

Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We sincerely regret reading that our location did not meet your expectations although it is close to all attractions and sites in JBR and Marina all in walking distance or swift car ride. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager