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Best Western Plus Rio Grande Inn

2.5 star property

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Photo gallery for Best Western Plus Rio Grande Inn

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk
Lobby
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping

Explore the area

Map
400 E 2nd Ave, Durango, CO, 81301
  • Durango and Silverton Narrow Gauge Railroad
    ‪3 min walk‬
  • Animas River Trail
    ‪9 min walk‬
  • Fort Lewis College
    ‪3 min drive‬
  • Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus Rio Grande Inn

Hotel with free breakfast, steps from Durango and Silverton Narrow Gauge Railroad
An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Rio Grande Inn. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Durango and Silverton Narrow Gauge Railroad and 6 minutes on foot from Henry Strater Theater
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Rio Grande Inn offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Rio Grande Inn. Limited free parking is available on a first-come, first-served basis.

This Durango hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Best Western Plus Rio Grande Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jesusa

Stayed 3 nights in Jan 2025

6/10 Okay

Spencer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Durango
Rooms were supposed to be connecting.But they booked them wrong.so i got to hear the neighbors foul language like they were in my room at 11pm at night. Sausage patties for breakfast were always cold for some reason.Staff was perfect,cleaning was excellent our maid bless her.We didnt even know she cleaned we would leave an come back an room was clean.we did not have soap in showers staff brought it upsuper fast.over all great place 5 minute walk to train station great mexican food 2 minutes out the door.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

jessa

Stayed 2 nights in Dec 2024

10/10 Excellent

Victor

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Susie

Travelled with family
Good staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy family friendly!
Great! Clean warm pool and hot tub, delicious breakfast, comfy rooms and cozy set up
Stayed 1 night in Dec 2024

8/10 Good

Briana L

Travelled with family, Travelled with group
Stayed 3 nights in Dec 2024

6/10 Okay

Amaris

Stayed 1 night in Dec 2024

6/10 Okay

Lee

Well I asked the front desk for a room facing the indoor pool so she gave me one but it was outside.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were available, helpful, and friendly throughout the stay. The location is perfect. Even though it’s an older hotel, they keep it maintained nicely. Lighting in rooms could be better. I would definitely stay there again.
Stayed 3 nights in Dec 2024

8/10 Good

Susan

Stayed 1 night in Nov 2024

6/10 Okay

Theresa

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
5 minute walk to train station & downtown Durango. However property is in need of renovation
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the train and shopping which we were doing. The breakfast and pool were nice.
Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The stay was great...until it wasn't.
The hotel itself was very nice. The room was comfortable, the pool was fun, and the continental breakfast was the best I've had in any hotel. (Chocolate waffles!?) Sadly, the visit ended on a sour note. While we were trying to get ready to check out, the sink in our room started backing up with smelly brown sludge. We called the front desk who said they would send someone up immediately. No one came. Since that was the only sink in the room, it made getting ready there impossible. I had to finish getting ready in the car. When we had finished loading our bags and went to turn in our keys, we showed the lady at the desk the pictures of the sludge and reminded we had called down about this issue nearly an hour ago and no one ever came. When we left the room the sink was nearly full. The only response we got was, "oh, that isn't good. Sorry about that." Really? I've attached a photo of the sludge the first minute it started backing up. I didn't take pictures of the full sink, but it got even more dense and gross.
Stayed 1 night in Nov 2024

8/10 Good

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Durango: safe, walkable, great location.
Stayed 2 nights in Nov 2024

8/10 Good

Ken, Schaumburg

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay in Durango!
Great hotel! We go to Durango at least once a year for the last 15 years and never found this gem. The rooms are super cozy and the breakfast was 👌. The dining space is a little small and can get very busy so be prepared to eat brrakfast early or in your room. Not a huge deal. The pool was super fun for the kids and the hot tub was wonderful after a day at Purgatory. Coffee station was kept clean and well stocked. Happy hour was every adults favorite part especially the comped drinks. This hotel is walking distance to everything downtown (Polar Express is 5min walk) and the Mexican restaurant 2 minutes away is great! Definitely recommend!
Stayed 2 nights in Nov 2024

4/10 Poor

Randal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location, way to loud
Friendly Staff, Clean Rooms, that's where it ends. The hotel walls are paper thin, you can hear EVERYTHING your neighbor is doing (for example, say they come back drunk at 1:00 AM and fight until 4:00 AM, you hear every word), They are lacking charge plugs, our room had a blanked out faceplate between the beds, we had to charge all our stuff on the sink (the one on the lamp doesn't work for rectangle plugs). Location is great, but if you want sleep and not hear everything going on, skip it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Byung Euk, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view and walking distance to Durango station. Free welcome drinks at restaurant. Breakfast was also good. Swimming pool was inside with hot tub.
Stayed 1 night in Nov 2024